ShiftKey - PRN Healthcare Jobs 4+

I love everything about this app, especially love that they changed to daily pay using the pay card. Shifts are easy to pickup as well. BUT I do have a suggestion. I work nights (10pm-6am) and it’s a little annoying to have to change the filter every time I open the app. It sets to 150 miles away and I have to change that every time as well. If that can be changed to where it keeps your filters rather than resetting every time, I would be fulfilled with the app. Or also when premium shifts pop up, if you can choose in the app to be notified about only the shifts that you want to be notified about. Ex. I work 10pm-6am, then I can set only premium shifts that pop up for that time as my notifications since the premium shifts show up aaallllll day (while I’m trying to sleep during the day).

Hi there! Thank you for taking the time to write a review. ⭐️⭐️⭐️⭐️⭐️ We love that the ShiftKey app is able to provide great caregivers like you control of their schedule, flexibility and, ultimately, peace of mind.As a growing organization, we're always open to feedback & suggestions. You're feedback has been passed along to our Development team. Please feel free to email us at resolutions@shiftkey.com with any other suggestions that you may have!

Haven’t been able to secure a shift yet. Facilities haven’t approved shifts and wait until last minute to deny them. I think they should make it rule where facilities have to approve or deny a shift no later than 8 hours before it’s supposed to start. Tired of picking up five days in advance for a morning shift with no word or approval on if I’m working. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. Also they need to add either the scheduler’s or the DON’s contact info. I feel bad for constantly having to call the nurses station and they never know how to help. The help option should be available 24/7. We work all hours of the day not just 9-5. Overall it’s just really annoying trying to navigate. I shouldn’t have to call facilities to have my shift approved they should be required to look at it as soon as they get it. I also don’t understand the premium shifts. I understood they pay more because they’re last minute help, but even those still take forever to be approved. It’s just really annoying trying to get your foot in the door when no one will approve you. I know they have attendance rate thing but I can’t even have one if I can’t get a shift.

Hello, Thank you for bringing this issue to our attention! For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! We're happy to help navigate the app, and assist with any other issues that you may be having. Thank you for taking the time to leave a review and we hope to see you on the ShiftKey platform!

So I truly don’t take other’s opinion as my own. I like to find out by seeking my own truth and experience. I felt like let me give SHIFTKEY a try and be the judge and boy oh boy my experience has been a hoot and a holla! Now I don’t want to put it all on SHIFTKEY but my experience has been so bad that someone wants to point the finger and because shift key is the 3rd party to many of its partners we as contractors look up to SHIFTKEY making things right on our behalf especially when it comes to being paid when hours are worked or when you are even put in situations that may be un ethical or hostile. We as CNA’s face a lot of challenges and uncanny situations when we go into some of these places faced with issues that are hidden from all truth and covered up by deception and or lies. I will always fight for what’s right and Justice meaning I will never be afraid or saying what is factual and or reporting on behalf of a resident safety or myself enough is enough and if I can’t get things resolved I will keep going until we as a people a whole can turn things around especially in this line of work! I do and hope that my cases all of them will be resolved quickly and thy

Hello Sha luminous Global! Thank you for taking the time to write this review! We certainly admire your ethics and integrity! We are here to help, and want to make things right! Please email us at resolutions@shiftkey.com with the details of any cases that you may have that have not been resolved to your satisfaction. Thank you again!