Morgan Properties Resident App 4+

This app allows me to put in service requests with ease. Everything is sorted well and checking the status of these requests is also a breeze. I can view up to date information about my financial status and the portal allows easy navigation to different BILT reward options. I am able to sign lease documents and view my current paperwork. The community tab allows me to see ongoing and upcoming events and notifications. Everything loads fine and I have not noticed any small glitches making things difficult. Easy 5/5!

There’s a whole warning when you go in to use the payment function basically telling you not to go back or cancel your process, it can cause you to basically “ghost” pay and will f up how you view the balance. Its super buggy and small things you do while using the apl can cause an issue in posting payment. I mean..the core function we use is payment, so the rest of the app, even if it works fine, doesnt really make it easier to pay rent.

So that alone is annoying. Not to mention, we tried to add a bank account that we know for a fact have never added before, and it tells us its already connected and wont let us add it. Then it connected an account…that is neither of our account numbers - so its just some random account?? Idk.

We have enjoyed the experience at Fox Run very much. The office folks and maintenance crew are all extremely helpful. The space is cozy and homey. The only thing I can say as a constructive criticism is that we did not know our building was smoking-friendly until we moved into it. Also, I do miss the tree that was directly outside my window in the living room, but I am sure it was cut down for a reason.

Thank you so much!