Spade by Axel Glade 12+

This product is slick and works well but the app is prone to crashing and could used some love. The video abruptly cut out on me a few times during use. That’s not ideal when you’re literally millimeters away from one wrong move damaging your hearing.

Feature request - I would love some way to connect this thing to my WiFi network so that I don’t have to set it as the access point on my phone every time I go to use it.

My first use of this product I pulled literally “the mother lode” of earwax out of my ears while my wife watched in horrified entertainment. My hearing was noticeably improved. It was AMAZING.

Tech help: Connect to the “Spade” Ad Hoc WiFi network that is broadcast from the device once you take the cap off as instructions indicate.

Upon FIRST LAUNCH of the Spade app, don’t breeze through the permission pop ups! Allow location while using the app and MOST IMPORTANTLY: Allow the device to discover other devices on your WiFi network. If you don’t allow this one, it WILL NOT WORK.

If you are a person who has breezed through the permission pop ups, uninstall the app, and re-install from the App Store. The permission pop ups will come up again when first launching the app.

If your camera has lag: Close the app completely. Don’t just go back to your Home Screen and re-open the app because this doesn’t restart the app. Also, power off your phone/tablet and power it back on when all else fails.

This device noticeably improved my hearing, and prevented a visit to the doctor. As a musician, this is invaluable. I hope others can experience the benefits. Thank you!

I just got my Spade and I absolutely love it. The app worked perfect for me, it’s unfortunate that others are having issues with it. My Spade connected right away and I was able to immediately ((within a minute or less of opening the box) start cleaning out my ears. I didn’t use the picture/video option this time, but so far the app and device have been very easy to use for me. I have an iPhone, so not sure if the issues others are having are with other brands of phone or if they’re also having issues on their iPhone. For me everything worked great right out of the box.