MyAmFamDrive 4+

The app is user friendly and is helpful. I appreciate the new awareness that I have of my driving. I am also more motivated and challenged to improve my score. I gave four stars due to a couple glitches within the app. For instance I was on the freeway traveling home at or below the speed limit. However the app incorrectly generated a speeding event on two occasions. I have also experienced an incorrect phone usage event. I was advised to mark myself as a passanger.

My AmFam Drive was created with people like you in mind! Thanks being our customer and letting us know you're enjoying the app. If you believe some of your information isn't properly populating into the MyAmFam Drive app, please email us at drivemyway@amfam.com and we can look into this for you. Thanks for reaching out!

While this has nothing to do with the app itself, it’s silly that American Family feels the need to baby sit drivers to be willing to offer them a “discount”…which you’ll never see because “rates are rising and we have no control”. That said, this app is far less intuitive and more difficult to work with than the old one they used to use. For one, my wife rarely drives but has to manually change every trip to “passenger”, which is much more difficult to do than in the old app. Tap, swipe, change status, back arrow, swipe again, change status, back arrow… Why not have individual trips accesible and manageable individually, rather than what seems like an endless loop of trips all in one group? And, if you don’t swipe back through to your most recent trip defore leaving the app, the next time in it brings you back to whatever previous trip you got to when making adjustments. Also uses battery in the background. It accounts for 30% of my total battery usage. That’s ridiculous. It also took a lot longer to figure out how to understand what info the app does and does not provide. Not a fan…

We appreciate your feedback about MyAmFam Drive app. We'll be sure to share your experience with our team. If you wish to send over additional details to be shared, please email us at drivemyway@amfam.com. Thank you!

I travel a lot out of the country and this app not only drains my battery but also overheats my phone due to the need for constant background location. The only way it doesn’t damage my phone is if I completely uninstall when I leave and reinstall when I return. I tried just turning off the location and it harassed me with pop ups every five minutes. It only doesn’t register when you are finished driving until sometimes more than five minutes after I’ve turned my car off and left the vehicle- making the phone usage inaccurate

If you don’t use it for three days in a row it unenrolls you and sometimes every deactivated your account! I work from home and when I’m not traveling sometimes I don’t drive for a week at a time! I walk! I shouldn’t have to take a drive everyday to make sure this app doesn’t stop working or take away my discount. Not driving should increase my discount!

Hi there. It's required that you stay logged into the app and open it periodically for it to continue getting a reading on your driving for the discount. If you have questions about the Drive My Way program, please contact your agent to learn more. Thank you for reaching out!