Pocket FM: Audio Series 17+

It’s pretty okay, pretty good 👍

Okay so this app is okay. The stories seem interesting and I love listening to these when I do dishes, but I have a question. So I clicked on a vip story and I thought I had to pay like coins because I read some reviews, but it didn’t charge me anything. Im a bit uncomfortable because I don’t want it to charge me after the whole story finishes. So please let me know if I pay or not. Okay now I have a problem. So I read review of someone who had the same problem. I clicked on the app one day and all the stories including the free stories on my for you page were gone. Nothing showed there and now I read the vip stories. I still have a free story i’m reading though, but I need that to be fixed. I tried deleting the app but that didn’t work and now I’m upset. I kept the app and still listen to stories but it would be amazing to get that fixed. Im not logged in so maybe that’s the prob but I don’t really want to log in. If that’s the case, let me know please. Thank you for listening and hearing me out. Edit: I found out that I need to pay with coins to listen to the whole story. I can also listen to vip stories.
Edit: I don’t think I wrote this but I actually really like this app and all my problems are solved, I have no problems in this app so yeah.
Thank you for responding to me!

Developer Response ,

Hello there, We apologize for any inconvenience that you faced with respect to coins. The coins system is a pay-per-usage model plan which helps you to select and hear the stories that you love instead of purchasing an entire plan like a subscription. Please write to us at care+1657710072@pocketfm.com and we assure you that we will solve the issue at the earliest.

Not bad but needs improvement

Developers have made it so that when you are using coins, the story continues without letting you authorize it so it will continue spending your coins unknowingly to yourself.
Developers have also gotten rid of the X, which would allow you to stop something from playing. You’re only allowed to pause it not having an )x button does not allow you to close it out/stop it.
Seems like they’re doing more and more little things like this, where you cannot have control of when to end the story, or stop a story from playing that you don’t want to hear, or spend coins on. (I feel it is sneaky and underhanded schemes.)
Coins are spermatic sometimes people get free coins when a story ends and sometimes they don’t- there’s seems to be no stability with coins being given.
They’re also is no easy way to cancel a subscription! 🤬I believe this is done on purpose. A lot of underhanded things going on with the app, which is quite sad because some of the stories are enjoyable. There is a lot more I could say, but as you’re going down this journey of listening to stories on your own, you will come across them yourself. The ones I have mentioned are the ones that have upset me the most. I don’t have a problem with spending coins, but I have a problem with the app make it difficult for me to choose when I want to use my coins.

Good App…BUT!

This is a good app. I like the stories I’m currently listening to, BUT… when you have stories with over 1000 episodes, unlocking more than 5 episodes would help. I also don’t like that it doesn’t ask if you want to use your coins. I purchased 40 coins, which included 50 coins free. I didn’t buy coins to use immediately. I wanted to save my coins for when I get to the end of the free episodes and don’t want to wait until the next day for the next ones to be unlocked. I just purchased my coins. Today, I was about to use coins to unlock the next episode. My coins were all gone! I wasn’t even notified that my coins were being used. When you give the announcement that the next free episode will be the last, it should automatically stop. Coins shouldn’t be used unless we actually choose to use them ourselves. I also hate that after you finish the last free episode, it automatically starts a new book. That should be our choice as well. I wish there was a setting to turn off automatic coin use and automatic start of new books. Until using coins we spend our own money to purchase can only be used by our choice, I will not buy anymore coins.

Developer Response ,

Thank you for your feedback, We appreciate your support and will definitely take your suggestions into consideration to improve the app's user experience. We'll work on enhancing the coin usage notification and giving users more control over their episode selections.