Philippine Airlines 4+

Philippine Airlines, Inc.

    • 3.1 • 227 Ratings
    • Free

Description

Mabuhay! Welcome to the Philippine Airlines’ mobile app. Pursue your dreams of travel with enhanced ease, speed, and convenience. Now it is easier to bridge the distance between your friends and loved ones with a few simple steps. We designed this app with you in our heart, because we know how you treasure great memories of travel. Let’s get you started!

Book Your Flight
Search from our list of Domestic and International flights. Get to select your seats. Purchase insurance, additional baggage and get to pay for everything direct from the app.

Check In Online
Skip the check-in queue – you have the app! This app let’s you check-in online and proceed straight to the bag drop.

Check your Flight Status
Stay up-to-date with a quick glance of your flight’s departure and arrival status.

Manage Your Booking
View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal Upgrades, Pay Lounges. Get to select or modify regular seats. Update your personal details easily.

What’s New

Version 1.3.1

• Embark on a seamless travel experience as you discover a more convenient way to secure your tickets.
• Elevate your journeys with myPAL Travel Boosts, ensuring a personalized touch to your flights.
• Request wheelchair assistance for added convenience,
• Savor the luxury of Business class pre-order meals, exclusively available for PH-North America flights.
• Effortlessly handle adjustments to your Philippine Airlines and PAL Express bookings, whether it's rebooking or refunding, making every aspect of your travel smooth and tailored to your preferences!

Ratings and Reviews

3.1 out of 5
227 Ratings

227 Ratings

Jeffjcrooks ,

Won’t let me set a password

I am currently traveling Southeast Asia. I saw a flight that included Philippines airlines. So I decided to set up an account with them and book directly. I went to register and filled out all the information but it would not let me set a password. It kept telling “set an approved password” after trying for 5 minutes I finally became frustrated and simply gave up. Also they ask way to many redundant questions. Quite possibly the most complicated registration I have ever done with an airline. What a pity

Developer Response ,

Hi, Jeffjcrooks. We regret to learn of your concern. For Mabuhay Miles enrollment, the password must contain the following:
-Minimum of five (5) and a maximum of eight (8) characters.
-Must include one number.
-Must contain at least 1 upper and 1 lower case for letters.
-Must include one special character.

If your password follows the said requirements and you're still encountering error prompts, you may reach out to our 24/7 chat for further assistance: https://bit.ly/3V4FiCk.

Thank you.

Roscoe18z ,

Terrible app and terrible website for a terrible airline

I’ve flown a few times for travel and booked on the website and app. They want you to add any suffix to your name in the same block as your first and middle name instead of having a separate drop down menu. I have flown twice with them with no issues other than extreme difficulty getting the app or the website to work. Today I checked in and was told the no suffix was an issue (kind of funny since it wasn’t an issue on the flight yesterday). I had to leave the terminal and go to ticketing and pay 1000 pesos to have the suffix added to my name on my ticket. They are too cheap to update their app or their website and have no problem charging the costumer to add to letters to the end of his name at check in.

Developer Response ,

Hi, Roscoe18z. We regret to learn of your reported experience. We truly welcome your feedback as this helps us gauge the efficiency of our app.



Please be advised that the name indicated on your ticket must be exactly the same as the name reflected in the ID presented. You may reach out to our 24/7 chat for further assistance with your booking concern: https://bit.ly/3V4FiCk.


Thank you for taking the time to share your feedback with us.

Corgi in Campbell ,

You have a number of usability issues

Just a couple of issues

- when searching for city of residence, you don’t provide a number of cities or options to type it in. You recommend searching again.

- Password creation doesn’t explicitly tell you what the problem is. Not enough characters? No special characters? It’s a guessing game to what is a valid password. I couldn’t get past that form.

Developer Response ,

Hello, Corgi. We regret to learn of your concerns. For Mabuhay Miles enrollment, the password must contain the following:
-Minimum of five (5) and a maximum of eight (8) characters.
-Must include one number.
-Must contain at least 1 upper and 1 lower case for letters.
-Must include one special character.



You may reach out to our 24/7 chat for further assistance: https://bit.ly/3V4FiCk.


Thank you.

App Privacy

The developer, Philippine Airlines, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

More By This Developer

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