FirstCap Connect 4+

First Capital FCU

First Capital Federal Credit Union

Designed for iPad

    • 2.9 • 13 Ratings
    • Free

Description

The FirstCap Connect app gives you complete access to your First Capital FCU accounts, anytime, anywhere.

MANAGE YOUR ACCOUNTS 24/7
• Check balances
• View transactions
• Make transfers
• Deposit checks
• View cleared checks
• Pay and manage bills

QUICK BALANCE
View balances and recent transaction history at a glance, without even logging in. Enable this feature in the app settings.

CURRENT OFFERS
View quarterly loan promotions. Like what you see? Apply from your device.

LENDING MADE EASY
Apply for a loan through our convenient mobile app. Expect fast, local decisions.

FIND LOCATIONS
Locate the nearest branch or fee-free ATM. Directions included!

www.firstcapitalfcu.com

What’s New

Version 2024.1.0.2

Improved login flow for those using biometrics
Increased visibility for closed accounts within account details screen
Various additional enhancements and bug fixes

Ratings and Reviews

2.9 out of 5
13 Ratings

13 Ratings

dwswolf ,

prefer the previous app

One—a big thing for me is I don’t like that you can’t see pending transactions.
Two—when viewing transactions the list is too busy the previous app was much simpler and if you wanted to see more information about a transaction you clicked on it to view other information about it.
Three—the app keeps telling me it can’t display any information and to try again later even when going to log in as to which if you log in anyhow the error window will go away however it returns with everything you do once inside the app.
Four—-to transfer funds to another person or even if it’s another account you have it errors out and is not very functional which is annoying to me bc I used that feature in previous apps.
Five—-when asking for any type of information whether transfer to another account or even just simply setting the app up it asks for information but it isn’t totally clear as to what you are to enter. So then you keep getting errors and in my case to transfer to my other account it tells me that it can’t be done bc either the account doesn’t exist or my information is wrong.

Overall the previous app was simple and easy to use and when viewing transactions was a lot simpler bc it showed you the date the amount and who it was made to and not all the other stuff crowding up your screen. If I want to see more information I could click on it to view it. And transferring to other accounts was easier.

It’s always interesting that people and app developers make all these fancy things and so called improvements but for who? Didn’t anyone ever hear of the KISS rule in design or anything? Keep It Simple Stupid. Fluff is just fluff and most of the time annoying useless crap that in this day of age people like simplicity and stuff that works.

Developer Response ,

Hello!

Thank you for your feedback. We just wanted to take a moment to address some of your concerns.

Pending transactions are now available. We worked hard to deliver them to our members and are happy they are now available. We are looking into options for simplifying transaction data. We do understand simpler is better.

This is the first report we have seen of transferring funds to another person is creating errors. Please reach out to us at Marketing@FirstCapitalFCU.com to see if we can help assist you with this.

We offer members to link multiple accounts without using the add a recipient feature. To link accounts, visit a branch location or reach out to the contact center. One of the benefits with our new app is that once you add a recipient, their information is saved for future use.

Again, we appreciate your feedback and would be happy to further assist you if you reach out to us at Marketing@FirstCapitalFCU.com.

Kimbud78 ,

Great App

I find the app very easy to use. I especially like the ability to transfer funds between multiple accounts with ease. Having all my electronic deposits going into the checking account and then transferred to my sub-accounts makes budgeting a breeze!
Keep up the good work!

MereBear1987! ,

iOS 16 not compatible with app

You need to offer an update. The mobile deposit feature isn’t working with the new iPhone operating system update. Since this is the main reason I use the app, for deposits, it makes the account kind of useless. I tried telling people in the bank branch, but they didn’t seem to care.

App Privacy

The developer, First Capital Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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