B9: Fast Cash Advance 4+

Ok, this app rocks! We all know how tough it to make ends meet, and feel like we can never catch a break. But with B9, it's a whole different story. First things first, you can get paid up to 15 days early! Yeah, you heard that right. No more waiting for someone else's payroll system to catch up. YOU EARNED IT, YOU GET IT RIGHT AWAY! Plus, with the B9 Advance feature you can take out up to $500 to cushion those tough times. And the more you make on-time payments, the bigger advances you can qualify for.
They also have debit card that offers 5% cashback on everyday purchases. Couldn’t find anyone else doing that. That cashback adds up real quick too. B9 also has stuff to help you manage your money like free credit checks and for tax season, synchronization with the april tax app. Like any money app, B9 does have you jump through some hoops to get set up. They do an ID check with either your SSN or ITI card. But NO BACKGROUND CHECK so don’t worry! Once you’re confirmed you can take out the advance amount you need and use your B9 Visa debit card. And with no transfer fees, you can send money to your peeps whenever you need to. Definitely useful. Thank you B9.

Hey, Leezet4. Thank YOU so much! We really do work hard to make sure our customers get the best service possible—especially with things like early paycheck advances. Comments like yours validate all that hard work and we really do appreciate it. 🙏

First let me say this I don’t leave reviews, But this place is the worst every from the app to the customer service and management , let me start by saying that I needed some cash this weekend I said I will try and get a early pay advance from one of my pay check from my part time job , first I got the app then register ok now mind you they wanted your ADP ok find what they did was because because both of my jobs are with ADP they taken the biggest Amount from my other job that I did not give them and I did not set it for direct deposit with that job to make a long story short they lied to me about setting up direct deposit and then I ask repeatedly is direct deposit set up they said no I told them to cancel this app they did and I get a email from ADP saying your direct deposit is set up I call and got a CSR that was rude and then I call back got another one that lied and I call back and gotten somebody I ask for a manager he got smart and he had the nerve to talk to me in the most indignant way like I was not smart told me in case you don’t understand like because I am black I guess he feel I was not educated I let him know I am very well educated and I will write a review on how this place is I do not recommend this place to no one but I take that back I don’t recommend this place to no one people that have a lot to lose in this place they are scammers and the most disrespectful people ever thank you so much manager for not helping Mr smart

Oh my, Chi. Truly sorry you had a bad experience with us. We do our best to monitor all aspects of our business (including customer service, of course) and sometimes it doesn't turn out like we want. If you recall who it was you spoke with we'll do our best to get to the bottom of it. In terms of your direct deposit, yes we work with ADP. A tremendous amount of direct deposits to us are done through them. But keep in mind, we can't set up that connection without *your* expressed written consent. You said that money was deposited to us from the wrong ADP account (the one with the "biggest amount"). But we don't get to choose which account to draw money from—you do. If that direct deposit was made in error then we'll of course close off the account. But like everything in finance, we need to make sure it's done correctly! Check with your employer and make sure they know to turn off whichever account you don't want B9 drawing from. It's as simple as that. Please reach out to us at support@bnine.com and we'll make sure you're taken care of.

First, customer support is very slow considering that they are dealing with other people’s money. On top of that they charge you for “premium support” and will answer you within an hour?…which I’ve also tried…and isn’t true.
Second, I’ve had two issues with sending money to an external account/card. First attempt I made was to a card attached to Capital One. They tell me I have to call my bank to have them grant some type of permission to allow external transfers? Never had this issue with any other app and never knew that was a thing. My second attempt which I’m dealing with now, I decided to add another card this time from a credit union. I use the instant transfer which they charge a percentage depending on what amount you transfer which is pretty standard. The crazy thing is it says it transfer within minutes and I’m still waiting for my money after 9 hrs and counting. I attempted to reach out to their trusted customer support team once again and no response yet. How am I supposed to use this service and can’t even get access to my money when I need it??
So for what it’s worth, yes you can get a nice cash advance if you link your payroll provider but it seems they plan on trapping you into just using the money from their app and will charge you extra fees for services they say they provide but don’t actually.

Hey Coconeanfein, we take dealing with other peoples' money *very* seriously! After all, it's what our business is built on. Regarding Premium customer support - well, it's definitely faster but like everyone else, we have set hours which are 6am to 9pm PST during which we're available by phone, (888) 297-5504, or email, support@bnine.com. In terms of your transfer to Capital One, it's possible that your external card doesn't have its Push feature enabled, which means that your Capital One card won't allow funds to be sent to it. Reach out to us so we can help you get to the bottom of it.