Literati Kids 4+

Our 2 year old book lover constantly need new books but we still avoid going to a library, since he sometimes “plays” with his books and rips out pages. So this subscription program has been a perfect thing for us. However, the monthly Book Preview alert goes only to my email and not through the app. Is this normal? All my phone notification setting is on for Literati and there’s no setting in the app I can adjust the notification frequency. It would be super helpful if I get monthly notifications through the app since my email gets swarmed by junk daily.

Pretty messed up how they advertise their program. It takes you to the website and asks a couple of questions to “create” a personalized box for your child and it does not give you further information on how the subscription works. It takes you to your total of about $10 but they leave out the fact that this does not cover the books only the shipping. You pay for the books you end up keeping and send back the rest. I caught it after a few minutes of placing the order and reached out to customer service to cancel and make sure they didn’t ship out the box i LITERALLY just ordered and they will not refund or stop the order from shipping and I’ll have to send back the books once received. A complete joke. I’m waiting to hear back from their customer service as i am ready to dispute the charge.

Update: someone on their customer service end reached out and offered me a refund at the end for the issue. While i appreciate them helping resolve this issue. They should definitely consider fixing their advertising and providing customers with less misleading information.

My son gets this for last couple years. His grandma sends it but we get a lot of things he’s not into. There should be a way via the app for the child to alter what they are receiving without having to get grandma to do it. She lives far away.