Quantum Fiber 360 WiFi 4+

This is by far one of the best apps I’ve seen provided by an ISP. Many features and I love that you can assign devices to a person profile. I do however wish that the scheduled off time profiles would auto switch. I don’t believe you can assign more than one per person. My kids week day schedule is not the same as the weekend and I don’t like having to come into the app and continually switch it to the weekend schedule on Fridays and then back to a weekday schedule on Mondays. Also scheduling time per device would also be great for the household profile.

When I first signed up for quantum fiber, the employee that set everything up came to the home and helped me set up the app. He showed me all the features and everything was working great. A few months later the app updated and everything changed. I can no longer access the different devices with regards to whether it is on kid friendly, teenager friendly, or all access. I have called quantum fiber twice now, and the employees are not able to guide me with regards to where to find this on the app anymore. They gave me the number to the app designer, which apparently looks like it’s a gender affirming medical company. I’m not sure if they thought this was a joke giving me the number or what. I’m super frustrated with the whole situation. I should be able to easily access the devices that are using my Wi-Fi and be able to put restrictions on them. I should not have to jump through hoops to find it on the app.

So many users of the Plume 360 pods are complaining about extreme data usage numbers on the app - specifically related to their WiFi devices. The Quantum Smart Nid does not show these insane numbers.

For example my washer and dryer has WiFi. With Xfinity and CenturyLink fiber each appliance would use maybe 500 KB a month but the app is showing each has used 2.5 GB from 5 days of service. Or my wireless printer that this 360 WiFi app is somehow showing it used 120 GB in that same timeframe. Worse yet my iPad mini with only Apple Apps that is typically in standby mode and doesn’t download anything has used 1.3 TB in those 5 days.

This app is decent, when it works and I can login but the data usage numbers are completely HORRIBLE compared to other Mesh WiFi systems and apps and this needs to be fixed asap. This has been going on for well over a year now based on several google searches and Reddit posts.