SmartDrive MX2‪+‬ 4+

I’ve used a SmartDrive MX2+ for a couple of years and have an E2 watch. Using an Apple Watch 7 is a big improvement in some ways but not all. Setup is Apple smooth and battery life and visual interface are excellent. Tap interface, not so much. It sometimes takes half a dozen double tap tries to get going—even though the watch vibrates—and worse, a couple of double tap tries to stop. A definite safety problem and one I’ve never had with the E2. I’ve learned to tap “stop” and switch to manual well before my destination. I’m an experienced tapper and have no such issue with my E2 so don’t think I’m the problem. I’ll keep trying and hope a fix is possible as using an Apple Watch is such an appealing idea.

Edit: Changi. My review from 5 to 4 stars. While the all works well on my watch, I am continually disconnecting from the Smartdrive in the middle of use. Otherwise I have no other issues.

I just got my Smart Drive and the watch provided was unreliable at best when it came to tapping and controlling the device. With the Apple Watch app, I feel so much more confident using my smart drive without having to have the SwitchControl buttons, as it actually is responsive and works well. Plus, my Apple Watch was already connected to my other health monitoring devices (CGM, heart rate, etc) and I didn’t want to have to wear two watches just to use my wheelchair. So glad that this app is offered!!

The app connects with the SmartDrive quickly after turning on and chimes to respond to taps - but it randomly fails to activate the motor even though it plays the sound to acknowledge the double tap.

Sometimes I need to double tap 3.. 4… 5.. even 6 times to get the motor to start - or stop. I’ve stopped using the power assist in spaces where there is limited room to stop after multiple instances where double taps have failed to turn off the motor and I’ve been slammed into a wall (sometimes with enough speed to flip the motor under my chair).

In other cases, inadvertent hand motions that were not taps have activated the motor - so often I end up turning off the SmartDrive and pushing manually to avoid.

Hate the PushTracker that came with my SmartDrive - needs charging multiple times per day and I find the interface cryptic. I used to use the drive daily, but now it stays off most of the time - I much prefer the AppleWatch, so will continue to leave my SmartDrive off except when I have a long distance to go with ample room to stop….