LitmusWorld Accelerate 4+

Track your CX performance

Litmus World Marketing Technologies Private Ltd

    • Free

Screenshots

Description

The LitmusWorld Accelerate Mobile app enables you to keep track of your overall CX performance in near real-time. Get actionable insights on-the-go, enable your frontline staff to listen through a mobile-ready view of incoming issues, and ensure you and your frontline staff are always in touch for faster close-looping.

▶ Real-time responses across all touchpoints
● One-stop view of CX performance, down to the last touchpoint
● View score trends over varying time periods

▶ Get access to feedback on the go
● Act on individual customer responses in near real-time
● Empower the frontline and drive organizational agility

▶ Respond to customers right from the app
● Quick actions pop up to take action on the feedback
● Chat, assess, escalate, delegate, add notes, capture root cause, etc.

▶ Assign issues to the right people and track to closure
● Categorize and tag issues to drive systemic action by concerned departments
● Close the loop with the customer at every level of the organization to ensure agile closure of issues

What’s New

Version 2.1.11

- Dark Theme Feature implemented, you can change the theme by going inside profile screen.
- App update feature implemented, Whenever update available in the app you will get update dialog.
- Bug Fixes

App Privacy

The developer, Litmus World Marketing Technologies Private Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

You Might Also Like

Trimble 360
Productivity
Trimble SiteVision
Productivity
Rocket - Personal organizer
Productivity
Pixel Widget
Productivity
AEM Sidekick
Productivity
Toolbox for Microsoft Word
Productivity