Aqua-Tots 4+

Additional details

I agree with Henryboy, progress should show aqua card, not level information, as well as available make up days could be previewed, maybe instructors information such as schedules & substitute notifications so we have opportunity to reschedule

Developer Response ,

Hello and thank you for the feedback! While the Aqua-Tots app is setup to show detailed Aqua-card information, each Aqua-Tots swim school is individually owned and operated, and not all franchisees are using the integrated solution at this time. For make-up scheduling, you are able to view all available classes in the next 7 days by tapping Schedule Make-up Class from the schedule screen. These can be previewed, including which instructor is teaching that class, before scheduling the make-up. For more information, please reach out to MobileAppDev@aqua-tots.com and include the location you are enrolled at.

Seems Rushed & Dumbed Down

Honestly the app seems like it was rushed and released before it was ready. It also fees extremely dumbed down from the mobile site they used before the app. But the app is always wanting me to turn on my location every time I open it, sometimes it takes 30-45 seconds for the app to load and show the Home Screen, and it will send multiple notifications of the same thing, sometimes as many as 6 or 7 notifications back-to-back of the same thing. Overall it just looks bland and juvenile (which I guess makes sense for the company), it feels rushed, and it takes multiple steps to see full progress whereas before it was all right in front of you. Not impressed.

**Update 1/9/23**
It’s getting even worse. Now I try logging in and I can’t view my child’s information, class schedule, journey history, etc. I understand the app is still relatively new (been out for almost 2 months now, though) but come on. At least make a decent product if you’re going to force parents to use it.

Developer Response ,

Hello and thank you for the feedback! I'm sorry that your experience with our new app has not been positive thus far. We have already addressed the intermittent data loading issue that was mentioned in your 1/9 update. We're also working to address the concerns you mentioned with location prompts and duplicate notifications in our next update.

One particular improvement would be great!

The app is great and very convenient! The only issue I have is that Level 3 classes are divided into Older and Younger groupings. This means that even though my son can attend either Older or Younger groups for makeup classes, I can only see the Older schedule on the app (because that’s the group he’s officially scheduled with). I would love to be able to see both sets at the same time. It’s so much easier to see in front of me what’s actually available than to call and have someone read out available times.