Trenitalia 4+

Trenitalia S.p.A.

    • Free

Description

Discover all the benefits of the Trenitalia App

The Trenitalia App makes it simpler to plan your journeys. Purchase season tickets, carnets and other tickets for Frecce, Intercity, Regional, EC and EN trains in just a few clicks, as well as your tickets for Busitalia buses in Umbria and Veneto!

Use geolocation and the Quick Purchase function to buy your tickets without delay. Pay however you like from among the many payment methods available (Credit Cards, Paypal, Apple Pay, Satispay, Amazon Pay or bank transfer) or use your CartaFRECCIA/X-GO points, Bonuses, Credits or Gift Cards.

Manage your journey directly from the Home Page or from your Apple Watch, check all information on the status of the train, and check in to confirm your presence on board. Simultaneously manage your Business profile alongside your personal one, by switching easily between them!

NEW: What’s more, from 30 June you can plan your journey from the first mile to the last directly from the Home Page, by entering your departure and arrival addresses! Where available, you will be shown travel solutions with multiple means of transport.

Trenitalia wishes you a pleasant journey! Stay tuned for the latest updates!

What’s New

Version 11.100.0

Bug fixing

Ratings and Reviews

3.3 out of 5
149 Ratings

149 Ratings

Efvee351 ,

Must-Have App

Let me get the gripes out of the way. There was an instance where we were unable to exchange or cancel our tickets, no error message or reasoning was given - so we ate the cost. Also, we found that bus information wasn’t great.

That said - this app is a must-have if you are traveling in Italy on the train system. Great for planning, reliable and timely updates on train status, can pay via Apple Pay. Truly a stress-reducing tool. We turned up at the stations usually knowing the train status and what track it was on (regional tracks are a bit tough to find in Firenze N.S.M). We skipped the lines of other tourists, trying to buy/validate tickets. Well-done Trenitalia!

jebamericausa ,

Please Fix this App

I used this App and can’t believe Trenitalia hasn’t fixed important ticket purchasing issues. I used the app to buy tickets for a certain date. The Journeys section shows my departure date 1 day before the actual travel date (that is a glitch/mistake). My ticket is correct and the website has the correct Journey date and correct ticket travel date. Plus, I received a confirmation email with the tickets ( correct dates). My third booking had more errors that scared me. The website showed the correct Journey date matching the ticket date and I received the email confirming the date. The mobile app had the wrong Journey date ( 1 day early again) but this time the ticket on the app HAS THE WRONG TRAVEL DATE! Now I can not use this electronic ticket on my mobile phone because it has the wrong date ( ticket is 1 day earlier). I live in the USA so I did a mobile chat to verify my PRN was for the correct date, and it was. Your App is causing confusion and will cause your company headaches and complaints from your customers. The App is not synchronizing correctly with website. Please fix this problem or tell customers to use the website. VERY DISAPPOINTED!

Eric Shmeric ,

Good Feature Set, but Unreliable

The overall feature set is great, however, the app is fairly unreliable for the fundamental needs.
Checking a train status will often hang before giving an ambiguous error message indicating to try again.
Buying a ticket is best done in the website as searching for routes never completes. The app will spin for minutes on end after entering the start / end locations and the time without any indication of progress. Going through the website in the same connection completes almost instantly, so it’s surely an app problem rather than a connection issue.
Journeys bought in the website “sometimes” synchronize with the app. I bought two in the last 2 days. One synchronized, the other did not. After manually trying to import the journey I saw the same ambiguous error message.
As an engineering leader myself this smells a lot like an external dev team was tasked with the app without proper QA or accountability to the reliability of the feature set. The app is not ready to be used stand alone and the team should focus on the fundamental features, QA, and reliability.

App Privacy

The developer, Trenitalia S.p.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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