Georgia's Own Credit Union 4+

We have been members of Georgia's Own for over 30 years. We have used them for all our financial needs and have always been pleased. They have always helped us and have been very informative. Their staff is always able to help me with whatever my need happens to be at the time. I even used them when our daughter was in college and they helped me whatever emergency would arise. I visit the Grayson Branch and love the friendly staff. I would certainly recommend Georgia's Own to everyone! I love the phone app and find it very user friendly even for an older person. Great Job, Georgia's Own!

Update: The logout button is still buried - or buried again, I should say, with this new update - so that’s annoying. The “More…” button needs to be at the bottom of every screen, so when you’re viewing transactions in a particular account, you can just log out from there. Also you can’t see the 5 most recent transactions from the snapshot screen anymore. You have to log in to see anything beyond the current balance. And zelle would be super useful since there’s a weekly limit when using the zelle app.

Love that this app allows me to set alerts, pay bills and transfer between accounts. I only wish that you didn’t have to go back to the main screen to log out. If there were a log out button at the top or bottom of every page rather than hiding in the menu, that would be better for me. Otherwise, keep doing what you’re doing, GOCU!!

I’ve been banking with DOCO/GOWNS for the better part of 10yrs and in my opinion they’re better than most. But when I have an issue it is really time consuming and annoying when trying to get through the automated service just to wait for a rep. Recently I needed to cancel my debit card and I called GOWNS. I never got through. I used the call back feature and when they called back my phone wrung once before they hung up. I did this 4 times before I gave up. Like most banks and all the banks in my area they open and close before and after most people go and get off of work. So having a reliable help center is important. I have other cards that have tools in APP. that I can lock and unlock my card anytime so it can’t be used and GOWNS should have that same feature.