My Verizon 4+

All Verizon. All in one place‪.‬

Verizon Wireless

    • Free

Description

The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes and the latest offers, easily switch to Verizon, check your data usage and much more.



With My Verizon, you can:
• Make secure payments quickly. Manage and pay your bills easily, or simply enroll in Auto Pay.
• Switch to a different plan easily or go Unlimited right from your device.
• Oversee all your accounts in one place—both your mobile plan and Home plans including Fios or 5G Home Internet.
• Keep track of your TravelPass days before your next big trip.
• Monitor data usage with a control center that lets you see how much data is being used, who is using it and how to get more when you need it.



Discover
• Score the latest deals and find accessories made for your devices, smart home and Fios.
• Check your security rating to evaluate your online risks and protections, and ensure you’re making the right decisions to keep yourself safe online.



Shop
• Check to see which offers, deals and perks you're eligible for.
• Switch to Verizon in minutes and scan your ID for quick setup.
• Bring your own device and check your device’s compatibility using our IMEI Check, ensuring a smooth transition to our network with your favorite device.
• Check the status of your new device so you’ll be ready when it arrives.
• Shop the newest phones, wearables, smart devices and accessories and get delivery as quickly as the same day.



Verizon Up
• Score rewards, once-in-a-lifetime experiences and exclusive perks from your favorite brands when you register for Verizon Up.



And more
• Get on-demand support tools, such as Live Chat and step-by-step troubleshooting instructions as needed.
• Apply for the Verizon Visa® Card exclusively for Verizon Wireless customers.
• Easily enable or disable Touch ID and Face ID to make signing in easier and more secure.



Download My Verizon now and control your entire Verizon experience in just one app.

What’s New

Version 11.4.1

• Fios Profile & Setting was rebranded for a new look and feel
• Fios Business Accounts now have Internet Management functionality
• Fios users can now merge their account to 1VZID from profile & settings

Ratings and Reviews

4.6 out of 5
4.9M Ratings

4.9M Ratings

S-diggity ,

Verizon Rewards is hot garbage now

The Verizon up rewards used to be really awesome and I was really looking forward to the beginning of the month because of the rewards that I could get. It felt like a nice reward after remaining loyal and paying the crazy high phone bills that we all have. The Verizon up rewards made me feel as though Verizon really cares about its customers. Over the last year the Verizon up rewards have gotten steadily worse and worse, first with the discontinuing of device dollars, gradually weakened super ticket options, and finally the gift card options going from five dollars to three dollar credits. I was very bummed out when I saw this but I thought “hey at least they have some good companies including Starbucks.” I’ve come to find out this month that Starbucks is no longer included in the Verizon up reward choices and at this point I am completely done with Verizon up. I will no longer be choosing these rewards and will sadly just let them go to waste. With how successful Verizon is I am really shocked to see the degradation of the rewards program, additionally now I know my original thoughts of how Verizon cares about its customers has turned out to be true, we are nothing but paying customers that’s all. Corporate greed at its finest people…

Mr. Al! ,

Bad app for people with visual disabilities

The app does not work very well with voice for the iPhone. When you have to select a check box or an edit field more often than not, it will jump out of that field. This would not be so bad except the customer service has really gone down the hill of late with people who do not necessarily have a very good command of English as well as they’re being reduced service hours. The disabilities or accessibility department is a joke and an insult to those that need it. They can look at your screen, but cannot move the cursor around, can they enter information for you because they claim that for security reasons they cannot do that. Is simple work around would be to change your password after you had a representative do something or agreed to a waiver, saying that you understand the risks involved. I have been a customer for 19 years, which I am constantly reminded of ad nauseam, yet I have seen what once was a five star company morph into a company that I never would have signed up with. I will admit that in terms of cell reception and service with the phones, they are still at the Best in my area, but I wish they could really upgrade their customer service as well as actually do something about the complaints that they supposedly have notated in my account. I find it hard to believe that they have not bothered to check or verify how user-friendly or unfriendly the app is to someone with visual impairments.

UnicornBlastyBlast ,

WORST UX

I’ve never used a more terribly built app or website in my life. Who did you hire to build these?? The app is slow and mimics the desktop website exactly. No swipe back. Your cart feature doesn’t work half the time. When you add something to the cart it disappears. Can’t find rebates. Rebate status and numbers don’t reflect emails or what’s been said on a call with customer service. Chat bot resets every time you click on anything. Can’t add a gift card for payment- it reverts back to my credit card for the full amount and makes the gift card disappear. Forces additional items into cart you don’t want. Doubles up on cart items. If you want to go back to the previous page, too bad. You’ll have to start over from scratch. I’m choosing colors of devices, it flashes between the previous and new color and you have to start over. I was told that I would receive visa gift cards, but they ended up being Verizon gift cards. I was told I could apply it to products or my bill, but the site allows me to do neither. Every person says a different thing about ANYTHING. Your service is GREAT in terms of location and availability.

Your customer service, website, and app are confusing at best, disorganized, cheap, and beyond frustrating to navigate.

It’s INSANE that you guys can charge the amount that you do, yet you can’t seem to afford a reliable developer to build apps and websites that are fully functional.

App Privacy

The developer, Verizon Wireless, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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