MercMobile 4+

Easy Peasy

Love this app . Has made my life better in so many ways . Saves me money in gas cause I don’t have to drive in town to cash . Also since it’s on my phone I can deposit sooner and not have to leave work !! Getting my money sooner for my family . Love this app thank you !!!!

Developer Response ,

We're always working hard to improve the app. Thanks for your download and feedback!

Online banking joke!!

So I’ve been a client here for 20+ years and ever since they went to mainly online it has become a joke of a bank. Can’t go inside or talk to anyone without it being a hassle (waiting for them to call back or even answer the phone) just to make a appointment that is days away or weeks away! For a mainly online bank you would think they’d have there own atms around that u can use free of charge, but no let’s take away the ones we did have so you have to pay a surcharge at other atms. Also they don’t offer any loan options other then a mortgage come on your a online bank.. it’s just a Shame what First Bank turned into Mercantile!!

Developer Response ,

Hello. For ATMs we now use the MoneyPass ATM network. This means that you have access to 40,000 surcharge free ATM's when you need cash on the go or not physically near a Mercantile ATM. You may visit our website or download the MoneyPass app to locate a MoneyPass ATM near you. As for appointments, we would like to help make this better. Please reach out to us at 1800-453-8700.

Frustrating passwords

This app and the password requirements are incredibly frustrating. I have 9 different finance and banking apps and this is by far the worst. I have to come up with new passwords every couple months, and they have frustrating password requirements and doesn’t allow Apple-generated secure passwords. It’s such an archaic and lazy approach to security. There are so many more tools available to secure online access but they insist on making the user experience the worst they can.