5point Credit Union 4+

Fivepoint Credit Union

    • 4.8 • 3.8K Ratings
    • Free

Screenshots

Description

With the 5Point Credit Union Mobile app, you can check your available balances, view transaction history, transfer funds between accounts, pay your bills, view and activate your cash back offers, contact your local store, and find ATM and shared branches in your area.

To learn how we protect your privacy, please visit http://www.5pointcu.org/contents.php?intIdSection=84

What’s New

Version 2024.01.01

Improved login flow for those using biometrics
Increased visibility for closed accounts within account details screen
Various additional enhancements and bug fixes

Ratings and Reviews

4.8 out of 5
3.8K Ratings

3.8K Ratings

abhillman ,

Business account review

I’ve been very pleased with my business accounts at 5 point credit union. The management has been extremely kind and accommodating with any of my banking issues. I highly recommend this credit union.

ChrisA1999 ,

Check depositing

Since the app has been updated everytime I deposit a check it does not show up in my accounts. The check will be accepted and the money in my checking will remain unchanged. I have to transfer money to my savings in order for it to change or sometimes it doesn’t even show any accounts eligible for transfer so that I can have it change. When I call 5 point to ask why my check isn’t depositing when it has been accepted, they tell me the money is in my account and then I’ll check the app again and it’ll show up

Developer Response ,

Thank you for your review. We are sorry to hear you are having issues on the mobile app. If you are still experiencing an issue please contact us at MemberServices@5PointCU.org

M@ggie02 ,

Nice customer service, Bad app

The app is mostly straightforward to use; however, my check deposit section glitches and denies me access to it. I have talked to customer service to get it fixed and they tried to but it still doesn’t allow me to access that part which means I always have to drive over there to deposit checks. Not to mention that their online money transfer goes through Pop-Money which takes multiple days to receive money through as opposed to ones like Zelle which are instantaneous. The people who work there are very nice and convenient, the app is not.

Developer Response ,

Thank you for your honest review. We appreciate your comments and apologize that the Mobile App and PopMoney features have not met your expectations. We value your membership and will use your feedback in our ongoing attempt to deliver the highest level of member service

App Privacy

The developer, Fivepoint Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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