Signing Savvy Member App 4+

Signing Savvy. I am begging you to remove the "Logout" button from right above the search bar. I look up a lot of signs and I sign myself out accidentally at least 5 times a day. Why is that even there?! Why isn't it stored deep in the app settings like literally every other app? You don't need to log out every time you close the app.

I used to be a member. Then, after getting busy with work, I stopped. Recently I became a member again. It has been a nightmare. I certainly would not recommend it.

Problems: It tells me my password does not work. I must send a “forgotten password” request. Then, I can click on it and it opens the site via the email. Sometimes it will tell me I am signed in and sometimes it makes me reset it. Upon resetting it, I attempt to sign into the app, only to be told….the app doesn’t recognize my password or my email as a member. So, in order to use the app, I must jump through a bunch of hoops to do so. No other apps cause me this much grief. I purchased a 3 year membership and now feel very conned.

I have no idea what is going on and I contacted them and was told to take out special characters from my password (in other words, well….you know, make your login less security to actually use our app). I even attempted to do that, though I thought it ludicrous. Still, I can’t sign in. I don’t know if my refund will be granted (though I can’t be refunded for the time dealing with this) but at any rate, warning others of my experience might save other people from my frustration.

I paid for a 3-year subscription to Signing Savvy just so I could use this app on my phone and iPad. It is slow (takes forever to log me in each time I open it) and the search function freezes all the time! I get half a word typed, it brings up a list of “results” (which is just a fingerspelling of the partial word I got to type), and then will not bring up th actual entry when I’ve finished typing the word. I then have to close and reopen the app, wait for it to log me in again…and every third or fourth time (if I’m lucky), it actually works. What a waste! I want my money back.