Tech CU Mobile Banking 4+

Great app-need to fix the deposit amount functionality.

This app has eliminated the need to go to the bank in person for sure. Need to send money to your kids, pay for your half of lunch, check your balance, this app offers that at your fingertips.
Next time the developer does a bug fix they need to rectify the issue of not being able to deposit amounts that do not end in .00. If your amount does not end in 00 and is $1000 or more and you enter the whole amount it automatically adds a double zero to the end and your amount then is “beyond the app limit. You can then correct the amount and it will take it but it’s confusing. Simple fix let us have a decimal point option in the number pad.

Developer Response ,

Thank you for your feedback! The app shouldn't do that, but we will pass your feedback on to our developers. Thank you for being a member.

Not a great banking app

Got this app because they’re managing my Tesla solar loan. I was surprised by the experience given that they’re a Bay Area based company who is obviously endorsed by Tesla. You can’t setup external accounts for payment in the app and the web interface where you can setup external accounts looks like it was built 15 years ago and the setup process took 3 days. They sent two transactions that I had to remember to look for and then enter into the app after they arrived. I haven’t had to do that to make a payment in a decade. It’s like they don’t want to receive your payment. Even after I setup the external payment account, it still didn’t appear as a choice in the drop down menu in the app when I went to make the payment. Had to do everything in their backwards looking web portal. Ugh. To be fair, another credit union I work with is equally bad. I guess CU’s just don’t have the resources of the big dogs to develop a world class banking experience which is probably partially why people stick with traditional banks. It shouldn’t be this hard to move money in ‘21.

Great bank, garbage app

Let me start this off by saying this bank is great. I will continue to be a member.

Now to start the review, the app always has issues, been months. Always lagging, unable to log you in, always has maintenance issues. It’s so unreliable, as much as I like this bank, everyone has a breaking point.

Fix your app!! You will lose a lot of members this way. No matter how great your CU is, there will always be another great CU with a functioning app.