Vendormate Credentialing 17+

When one has to pay $700 to have access to this service and the app is shoddy at best, you feel a bit (a lot) taken advantage of. I would argue this app is NOT iOS 13 compatible and the developers need to get it remedied quickly!!! It would not work on my XR running iOS 13, but did work (at least once when I briefly installed it trying to troubleshoot) on a X running iOS 12. It worked long enough for me to get registered at another facility. When my XR updated to 13, it locked me out of the app and I had to go through the nightmare of resetting my password, as others have mentioned. The app still doesn’t support FaceID (it has an option to enable TouchID for login). Stop exploiting your users that have no choice but to use your service. FIX YOUR APP!!!

This company claims to help you obtain access to hospitals for your job, but they’re just out to make a quick buck any way that they can. More and more of my hospitals are moving toward only allowing reps in the building if they have a scheduled meeting; and I was told it was at the urge of Vendormate/GHx, that they went in this direction! So as a new rep who just paid hundreds of dollars to obtain access to these hospitals— knowing nobody IN the hospital yet with whom I need to schedule a meeting— while my ‘advocate’ GHx is turning around and encouraging hospitals not to let me in, call me jaded. This company isn’t here to help you. It’s just here to make money from anyone they can.

When the only reason you have a single star is because zero stars is not an option. This is the biggest racket you will ever find. It is a broken down version of iCloud. Hoping to get help? Customer service is a joke. It’s ridiculously expensive, and that’s just the “cheap” plan. There are not enough words for how crappy this entire company is. Like I said, it is a racket that exists based solely to steal money. If you work in a hospital healthcare with any kind of pull on what credentialing system you use, dear god do not choose this one. Save yourself a lot of money, time, and sanity and find something else. GHX/Vendormate is a sham.