Property Pal 4+

Needs improvement on report and photo options

We would like to see:
1. The option of being able to upload multiple photos per room, in addition to having to add them specifically under each item. Plus the option of adding them from another device/sdcard.

2. Also, the option of having no signatures on the report. We do not need our tenants to sign and do not like to have them present during the Mimo inspections. Having a blank signature line looks bad. Can we disable this feature if we want to?

3. Finally, can we have an option of having clearer reports with either move in, move out OR interim inspection, instead of all three clumped together and therefore having a bunch of difficult to read abbreviations that confuses the landlords, tenants, and even us. A simple line by line itemization of each room/item with the appropriate memo next to it on the right would be just fine and easy to read.

Thanks for hearing us out!

Best app for inspections, move-in/move-out

This app was used by my property manager for AmericanHomes4Rent. A few years later when I owned property and and I was going to rent it out, I downloaded it. I wish they had a yearly subscription but at $5.99, it’s very worth it. I have used it as a property owner, and as a renter for move-in/move-out inspections which has been great for determining condition of the home/rental is received and the condition of the home upon completion of my lease. It protects me and it protects the property managers. I have used this app now on 4 separate properties. I highly recommend and don’t know how property managers aren’t already using this app.

You absolutely do NOT need to pay for the additional cloud storage in my opinion. The $5.99/month app is sufficient. Your inspections are saved within the app by the address and you can do a follow up inspection upon need (such as a random inspection or a move-out of a tenant). I love that tenant and property owner can sign on the app upon completion of any inspection and I love that they can be immediately emailed and are time-stamped.

Caveat, you need to do a fake inspection in a place, play with the app to get familiar with the format and how to use appropriately and get familiar with all of the app’a capabilities. It’s not hard but please play with it before it’s time to do the an inspection.

Thieves - AVOID THIS APP

UPDATE TO MY REVIEW BELOW: Paul finally responds with an expectedly unprofessional and snarky retort. That is the first actual response of any type that I’ve received (even though he implies multiple responses). He’s right, though. There is a “cancel” button on the site conveniently buried and in very small type if you don’t mind digging through pages of their cryptic interface. No phone number anywhere to be found (as he claims). There are far better apps with far better customer service and response. Again - avoid this.

ORIGINAL REVIEW: Signed up and made the mistake of giving them my credit card. I’ve tried canceling my account for 6 months now - emailed and tried to cancel via website. They don’t have a phone number so can’t call. I get no response from multiple attempts. They also hit you with in-app fees.

Avoid this.

Developer Response ,

We apologize for you not being able to login to your dashboard and press the cancel button as instructed multiple times. It is a free app that yes has in app purchases on the app store promotion. We also do actually have a phone number on our website and would have assisted you. Apple actually has your credit card by the way. We never see nor have access to credit cards and their info. Cheers