buybuy BABY 4+

Honestly but buy baby is the only option for me to buy baby goods from. That’s why me and my family have come to love it. We bought our baby seat from here. We bought our first three baby strollers from here. We bought diapers all the time from here with our first baby just because it was fun to stop into a baby store as first time parents. Every time we stopped inside we also ended up buying cute baby outfits and cute blankets and whatever other cute thing we saw for our baby including toys and bottles. It’s like a small shopping destination especially built for mothers and highly engaged fathers like myself I must say.

Love this store. Brings me memories of toys r us when it was around.

Thank you for the wonderful review, we appreciate you sharing your memories with us!

This app is horrible. I wish I could attach pictures to show how glitchy it is. My mother in law just texted me to say that my registry doesn’t show up when people type in my name. Earlier in the app, it showed that the registry defaulted back to private for no reason. Now every time I open the app it is blank and frozen. Items I take the time to research and then register for wind up discontinued days or weeks later with no notice. The checklist in the app is also very glitchy. When I click something we need to get based on the checklist, then add something from the list of products, it still shows up as not done in the checklist. When something gets discontinued and I replace it, it doesn’t show whether the new item is in stock or discontinued so I wind up with yet another item that has to be replaced. I got signed out for no reason and now I can’t sign back in because either it shows up as “loading” and doesn’t do anything or the entire app shows up blank. I feel like I am constantly dealing with this registry and I am getting burnt out. Pregnancy and preparing for a baby is stressful enough. This app makes it so much worse.

Thank you for sharing this feedback, we apologize for any frustration in your experience, we do take this matter seriously and we appreciate your time in letting us know how we can do better in going forward. Please don't hesitate to reach out to us if we may offer any further assistance. -- https://www.buybuybaby.com/store/knowledgecenter/home

I used this app last year for my registry (baby shower Aug ‘22) and it worked really well, while there were some hiccups it wasn’t enough to get frustrated as I could just log into the web browser. But now as of March ‘23 I can say that the app is completely useless. The update that was made while aesthetically it looks better and the UI is cleaned up, every time I go on the app it freezes and I have to shut it down at least 3-4 times just for me to scroll. When you use the search bar and the options pop up you can select one of the suggestions like before because of it freezing. I have to tap on a selection several times before it takes me to it. At this point I’m very trying to use the app and I’ll just go in the store as it’s very close to me or use the web browser. It’s more convenient for me to use the bed bath and beyond app to search for items than this app.

Hello and thank you for sharing your review. We sincerely apologize for any frustration in your experience, and please don't hesitate to contact us if we may offer any further assistance. - https://www.buybuybaby.com/help