Maine Savings 4+

I’m a senior citizen and was dreading the change over, but my experience was smooth and easy.
I find the new digital banking is so much more convenient for me!

Unbelievably lazy and incapable of performing simple tasks. It took me over four years to finally get answers on my closed account and I ended up with a huge blemish on my credit. I closed it in person but whichever teller I spoke with was too stupid to actually close it and 3 months after I had left the state an old subscription charged it one time. My credit dropped 200 points because of $50 and a braindead teller. Then when I called about it they said they couldn’t do anything. I have called many a time over the years and the response is always different. Finally. Finally after years I got an “answer” and even with that it was “Well why didn’t you call earlier?” I DID! Never use this credit union, it is trash and if I never used it I’d be in a home right now. Please put your money elsewhere

Why is it every time somebody “improves “ an app it just gets more complicated and harder to use. Just spent 20 minutes trying to log into my account and now have to remember 15 characters instead of 8. ( was happy with 6.) so it has to be something easy to remember, which is easy to hack, or I have to write it down somewhere which is easier to find and use. Great idea. How about making it easier for those who don’t spend their whole life on some computer?
I would give it one star because I can’t imagine anything more screwed up but I thought that the last time I had to update the app and I was proven wrong.