Generations FCU Mobile Banking 4+

The app is lacking a lot of things other banking apps have and If they do have them the interface is very dated. The app sometimes crashes however it seems the smart deposit bug has been fixed. For some reason my Zelle doesn’t connect with my bank either. The app does enough but it could use an update to be more effective and efficient.

Ever since they updated this app I have been unable to transfer from member to member which is so frustrating. Every time I try I get “an unknown error has occurred” which is beyond frustrating. I have to physically call the automated system and transfer that way which makes the whole point of making the app more efficient completely useless. I have contacted generations several times trying to get his resolved. No one can provide me with an update or help, they just tell me to keep calling member service. It’s so frustrating and if they do not fix this before he end of October I plan on switching over all my accounts.
Fix your new app Generations. Im sure other members have done nothing but complain about this update. It’s not user friendly and it’s not efficient whatsoever.

I have been with GFCU since 1998 when it was SACEFCU & have not had any issues. I have not had any problems with this GFCU app, it does all my transactions smoothly & quickly. My needs are simple, I really need & appreciate GFCU’s attention so my money is cared for securely. Also I am very careful in using the app as I want my transactions to be handled properly.
I cannot figure out what others are writing about where they are having problems. Beats me!
I am pleased with the GFCU app, no problems here.