OneUnited Bank Mobile Banking 4+

OneUnited Bank

    • 4.7 • 8.6K Ratings
    • Free

Screenshots

Description

With Mobile Banking from OneUnited Bank you can take your banking with you. Check your balances, transfer money, pay bills, view and activate your cash back offers, locate branches and ATMs, make deposits, and much more. Our Mobile Banking App is convenient, fast and free.

To learn how we protect your privacy, please visit To learn how we protect your privacy, please visit https://www.oneunited.com/privacy

What’s New

Version 2024.01.01

Improved login flow for those using biometrics
Increased visibility for closed accounts within account details screen
Various additional enhancements and bug fixes

Ratings and Reviews

4.7 out of 5
8.6K Ratings

8.6K Ratings

Scouting777 ,

Not the best Banking Experiences

I have been a OneUnited Bank customer for about 4 years and rate them one stars. Their customer service reps the 800 number, is horrible bad communication between them. I noticed many are not educated about their products and banking policies like fees. I have been told wrong information many times with a bunch of apologies. They need a better automatic machine with their 800 number. It starts by asking if you are calling about a personal or business account. I pick personal, and then it goes into how to open an account, asking you if that’s all you need. They don’t assist customers with ordering checks unless you open your account at a branch, not online. They keep saying banks are not using paper checks anymore. I called to dispute a transaction; they transferred me around to seven different people who kept forwarding me around, and some promised to stay on the line with me but never did, so it was a headache. The customer service reps are very friendly but have a history of giving out wrong banking information. They put longer holds on deposits then other banks. It’s better to make deposits by a branch rather than the app.

Developer Response ,

Thank you for your feedback. We regret that you are not satisfied with our automated system. Please call us at 877-663-8648 Monday through Friday from 9 AM to 8 PM ET to discuss your account. You can also visit our Contact Us page on our website for assistance. We look forward to serving you.

Strwbrychzck ,

It’s a start

I opened this an account with this bank last year with the intention to #bankblack. While the bank itself is a great bank, the app leaves much to be desired. Since I live 3 hours from a branch, I depend on online banking and this app. In order for me to put money into my account, I have to transfer my funds from my account through another bank to this account but in order to do so I would have to do it through the website as the app doesn’t offer transfers to and from outside accounts. It’s extremely inconvenient if you spend almost 80% of your time traveling like I do and can’t always sit down at a computer. My solution is to set up scheduled transfers to combat that problem. Also the user interface for this app is pretty basic. If you want to just check your balance and see your transaction history then this is the app for you. I did like that it supports the fingerprint. Because it takes 4 days to process a mobile deposit and three days for your money to hit your account when you transfer money and your direct deposit may not be there right away, I chose to end my relationship with this bank. If you live in the areas where the branches are (and there aren’t many at all) you may have a different experience. If you need a second account for a rainy day fund then this is the perfect bank for you!!

strive for better ,

SMH

Well i really desired to bank black, but this is not experience i hoped for. Im no where near a branch so i use the app heavily. I expect that when i use the app that i can see what is currently in my account. With this app it was a hassle...all the time. I use this account to do everyday spending. So when i check my balance, I expect it to be up to date when i sign in...every time. Of my chase app can do it i know this app should be able to. There has been too many times i checked my account and see my available balance drop by 40 dollars in a few hours and i only used my card twice in a few days. So i cant keep up with my money like i want like i can with my chase app. This app needs to be updated for that reason.

App Privacy

The developer, OneUnited Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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