Advia Mobile Banking 4+

Overall this app has changed my financial life. I love the features and ease of use. There is one flaw that I find particularly difficult to deal with. When a transaction is made it typically shows up as pending prior to it clearing. The amount of the transaction is subtracted from the actual balance and is reflected in the available balance which is good. However, sometimes that transaction simply disappears for days sometimes and then will reappear once it clears. I can see this being a major issue for people who live from paycheck to paycheck and rely solely on the app to be an accurate reflection of your account. This particular issue has caused my partner to overdraw my account resulting in overdraft fees a number of times. If it shows up as pending it shouldn’t disappear.

Because pending debit card transactions are finalized and processed at the discretion of the merchant, we will hold pending transaction amounts for up to 72 hours so that your available balance remains as accurate as possible. Unfortunately some merchants will take longer to pull the funds from your account so it's important to monitor your transaction history as well. Thank you for using our app and for banking with us here at Advia!

I’ve been banking with Advia now for over 4 years and in my in my 45 years of banking I would say this is my best experience thus far with a bank! I haven’t had a single problem or issue once. I love this app. It is so simple to use as it is user friendly and easy to maneuver through. I have a Checking Account, Ultimate Savings Account and a Car Loan with you. The day I plan to buy a home, my hope will be that you can help me with that as well. I highly recommend you as a bank to many. The only thing I would suggest is that you open more locations! I live in Jenison (just outside of Grand Rapids) and your closest location to me is Plainwell, MI which takes me about 30 minutes to drive to you. Thank you again for being wonderful and for your time.

Thanks so much for this detailed review! It really helps us to keep going and delivering the best. :)

The Advia mobile application is very useful for managing my account for my small business. The interface and workflow for making a payment at the “Bill Pay” site is awkward and confusing. When I add a comment or add a personal note, the app returns to a screen that looks like the initial blank form. Another confusing thing is that the app prefers its “Pay All” button and makes it difficult to pay the individual payment that I am filling out e.g. commercial space monthly lease with comment and note.

Thank you kindly for these details on how we can do better! This has been noted and will be followed up on.