Credit Union 1 Alaska 4+

I have all ways had good connection to my on line account , until this pst to weeks every time I put my pass word in I have to answer my questions and they are never right. I stood at the indie yesterday for at lest an hour selling with this and did all new questions still did it then did the finger print It worked for 2 times, even tho I had just used it it says it’s been a long time since you sighed in and wanted My pass word and asked me the questions again and and again over and over again. And does not recognize the new questions so of course I am locked out!!!! Getting ready to travel and will not be able to check my account I am frustrated with all of it I hope you can fix it🧐🤨🤪

I always recommend CU1 to family and friends. Due to their low interest rates CU1 was my choice for financing when I purchased vehicles. The process was quick and hassle-free. From time-to-time when I needed/wanted personal loans CU1 expeditiously processed my loan application. Also, when I unexpectedly fell on hard times CU1 worked with me to defer payments. I love the CU1 app; it’s easy to navigate, provides real time information and I enjoy using the mobile deposit feature. Probably the most important aspect of CU1 is its employees. They are always cheerfully engaging, helpful and knowledgeable.

I use three different institutions for my banking needs and we travel extensively 6 months of the year. All three offer an app for my iPhone, but CU1's app and supporting customer service are consistently the best. I frequently make deposits using the app and they are often credited the same day, and no later than the next day. I also transfer funds between CU1 and my other banks and find those transfers go most smoothly when initiated through the CU1 app.