My TELUS 4+

Manage your services in a snap

TELUS Communications Inc.

    • 1.8 • 26 Ratings
    • Free

iPhone Screenshots

Description

With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you.

Even better, enjoy the convenience of securely logging in using facial or fingerprint recognition. Have a question? Feel supported with TELUS Assist chatbot 24/7 to answer your questions, even while you’re on the go.

Easily access your account to:
Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments
Check account balances
Update your profile
Learn about special offers and rewards

Mobility customers can:
Monitor monthly data, text and voice usage with Siri Shortcuts
Download and view past bills
Set data limits and turn overage protection on or off
Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass

Home Services customers can:
Upgrade internet plan
Monitor data usage
Easily manage Pik TV and Optik TV channels, theme packs and premium selections
Manage Wi-Fi

Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think.

Please note:
My TELUS requires iOS 13.0 or later.
Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.
My TELUS is optimized for iPhone.

What’s New

Version 4.99.13

We've made a number of small improvements to ensure the app runs faster and more smoothly.

Ratings and Reviews

1.8 out of 5
26 Ratings

26 Ratings

NotAnArchitect ,

Telus please do better

Telus please get your stuff together please. The app usually doesn’t work. Pages are down information isn’t correct. You manage a tele communication business you should be able to communicate better. After 3 years overseas I gotta say that telus is extremely behind even in the most basic aspects of what’s expected of a company

Sandy12092 ,

Horrible app, unethical business practices

The app never loads. I can never get to reviewing my usage. I think they purposely do this so that we can never change our plans. Someone needs to file a lawsuit. These guys earn so much money and I doubt that folks can’t even afford good tech team. Less than 2 star app! The team behind this should be fired.

Ceric Ehen ,

Horrible Experience

Several services in the app tend to go “something went wrong” and no further explanation or solutions, and my prepaid account itself is way confusing than it should with the app. I might have to switch carrier since I find it quite difficult to navigate myself in the app.

App Privacy

The developer, TELUS Communications Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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