The Buffalo News App 12+

Lack of bug fixes make this a terrible app.

Very unstable app. Crashes if there are a lot of photos or if I scroll down browsing through the articles. Very frustrating and should be updated often. **update** it’s actually gotten worse since the previous day, now I can’t look at any photos or open sports story’s. If this is a ploy to push paper sales you may be on to something because this is trash. **another update** this app is awful. Basically if I don’t read the E-edition, I can’t read anything at all. Now I get the headlines and when I click on it, it’s just a black screen with ads. I’m hoping it’s because no one is working due to corona! ***third update*** took some time off, come back a few months later and it’s even worse. Before the app would crash but now I can’t find any sections. And I want to read the news but man this app is awful.
****lets go do a forth update**** they changed the platform of the app to make it like a feed. Ok, maybe some progress. The update signed me out, I forgot my password ana what do you know, there’s no option to reset the password smh. Idk why I bother after all these years.

Developer Response ,

I apologize for the frustration, please contact digital support at 800-777-8640, for help with digital access and assistance with resetting the password.

News E Edition.

In the past year, edition has gone from bad to worse. Almost immediately, proofreading seemed to go by the wayside, with numerous spelling and grammatical errors daily, which continues to this day. Then, the comic section was decimated, offering up a poor selection , which to me, looked like those that no one wanted to read. Then, they switched to a different advice columnist, one whose advice is so ludicrous, it’s laughable. Obituary Directly was done away with, while death listings are in random order, rather than alphabetically (Maybe your listing them in order of how deaths occurred?).
In the sports section, to read a recap of current teams game results, you have to wait two days to read it, which is totally unacceptable. Now, you’ve done away with TV listings in the sports section completely. I struggle to give a one star rating, but I figure if I don’t, it won’t register.

Developer Response ,

I apologize for any frustration; please consider expressing your concerns by writing a letter to the Editor. You can do so by following the link below.
https://buffalonews.com/forms/contact/letter_to_the_editor/

Don’t use -Read online instead

This app is very unfriendly on a tablet, and impossible to use on a phone. Advertisements covering the entire page appear without an exit button causing you to stop the app and then re-enter it. Even without this, the app often knocks you out of it and you have to re-login.

If you want to read the news online, it’s better to do so through a web browser. Repeated contacts with subscriber services get apologies but nothing is ever done to change the app.

I just tried the updated app. Now as I’m reading the letters to the editor, the letter disappears then flashes back and disappears. Is it that hard to get this right? Or is it that the news doesn’t want to invest any money in it?