Harris Helps 4+
County of Harris
Designed for iPad
-
- Free
Screenshots
Description
A mobile service request platform to provide citizens and employees of Harris County the ability to submit requests for non-emergency services such as: graffiti, mowing, street signs, debris removal, street repairs, dead animals, ditches, and potholes. The service request then gets routed to the correct precinct to remedy the problem.
Application Features
• Saves user profile for application reuse
• Capture or use existing photo to attach to service request
• Automatic routing of request to correct Harris County precinct
• Address location awareness using GPS
• Determination of whether location of request is outside Harris County
• Input description of service request
• Store submitted Service Request on phone
• Email sent to citizen with request id to reference
What’s New
Version 4.1.0
Added "Category" filter for certain precinct request types.
Ratings and Reviews
Can’t report issue
No matter where I place the location point or where I search the address. It does not have a service request type. This causes for my grievance to not be allowed to be submitted.
great!
great! But took a minute to figure out how to report the location. Either: press and hold for 3-4 seconds on the spot on the map for it to drop a pin, or use the search icon on the right of the map.
The instruction is a bit hidden, the instructions only shows up if you open the map.
Same issue
The application worked fine until the latest update. Now it doesn’t work at all. I can enter your location and that’s it.
App Privacy
The developer, County of Harris, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- County of Harris
- Size
- 1.6 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.2 or later.
- iPad
- Requires iPadOS 13.2 or later.
- iPod touch
- Requires iOS 13.2 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2021 Harris County US
- Price
- Free