Kentucky Farm Bureau 4+

Just joined. App won't let me back in after I just registered because "email / password" wrong. I don't see how, I copied and pasted my password from a password keeping App and I know my email. However, and on registering I explored the app. I filled out my wallet, checked my insurance cards. I noticed "Elected Officials" is out of date. About this time the app crashed and I was booted out.

Thank you for your feedback. We are aware of the issue with elected officials and are currently working on a fix as well as enhancements to how you access your account. Currently the app just takes you to the web version of our customer portal but in the near future will provide users with a completely native experience within the app.

No Touch ID option, no ability to save your login info. No way to easily bring up your insurance card. This app is not user friendly and contains so much extra information that is totally unnecessary for its own customers. Why not make an app that is actually useful to those who use it??

Elementary kids are creating more intuitive apps these days. This is an embarrassment for Kentucky Farm Bureau. So far, the customer experience with them has not been user friendly to those it really matters to.

Seriously, please pay someone $1,000 to make this a useful app.

We are currently working on bringing these features, and more to a future version of the app.

App is very out dated. Push the wrong button to go back and you must log back in even though I never logged out.
Documents are a screen shot of the entire page your cards are on. Needs to be just the proof on insurance card. Some of the documents also give you the message...to protect our blah blah blah, only the names of insured can view or print the documents. I AM THE NAMED INSURED. Only person on the policy!
DELETED... won't get this app again!!

We appreciate your feedback. The app currently shows the web interface for your account and policy information. We are working on making that a more user friendly and native experience within the app.