Columbia CU 4+

I have been with CCU over 20 plus years! I love this bank, the services and the people are what keep me there! They have always had an amazing customer service team! They’re always willing to go over and beyond! They’ve helped me with my loans from my vehicle to personal loans. They’ve offered suggestions that I would never had thought of.... I love that even during the early stages of COVID-19, they didn’t skip a beat! Their drive through was done with ease and letting us know that they were going the extra mile with keeping services going! I will be here till the very end... Love you all so much!

I love the app; it’s easy to navigate and the thumbprint access is super convenient. My biggest complaints surround the connected visa credit card that I have through CCU. First, when you make a transfer from an account to pay off the balance on the card, the app does not reflect that payment immediately. It can take up to several days. My old credit union would reflect the payment immediately which helped keep track of what your balance truly was. Secondly, you can’t view your transactions on your credit card through the app, but instead have to log into online banking. Another inconvenience that makes it harder to track your spending and balance on your credit card. Both issues were things that I did not encounter with my old credit card through my old credit union and their banking app. If those two issues were resolved, this would easily be a five star app.

I’ve been with CCU for a long time and they’ve helped with all my financial needs whether it be a small loan to establish credit to taking out a personal loan for personal needs and many more. They’ve been there for my financial needs since I joined them long ago. I highly recommend CCU to anyone that likes an institute that caters and make you feel like they’ve known you. 🫶🏽