SEC³URE Mobile App 4+

I like the company as far as what it is to be a Med device sales rep. I understand why they are needed and I think they do a better job than most at making it less painful for reps to get credentialed. My biggest complaint is this app a lot of times doesn’t allow me to check in from my phone with the fancy badge they sold me so it renders both the app and the badge useless. This consequently causes more delays in my day trying to find a badge kiosk at various hospitals. Please fix the mobile check in function asap to correct this headache for me and thousands of others.

Credentialing companies are the worst entities to deal with as a sales rep. We have no choice but to spend hundreds of dollars a year just to be able to do our jobs. In my territory alone I have to use 3 different companies to do my job and they all have different “requirements”. I hate the government also but in this case I would rather deal with a single government entity that regulates all hospital requirements than deal with Reptrax, Vendormate, and Symplr. This company is by far the worst because they keep coming up with new “requirements” to charge us for (yeah, I’m talking about your radiation monitoring scam that no other company cares about because we are so far away from harmful levels of radiation it’s not worth tracking, but somehow you hospitals require it) and now I have a new digital badge that my hospitals do not care about so I still have to jump through their hoops to go to my case so I was forced to pay an extra 50 for something I’ll never use because these greedy parasites have to continue to justify their existence. I thought I would never say this as a Republican, but I hope the government but all credentialing companies out of business one day. This is clearly an area where capitalism is not working!

By far the worst credentialing service to deal with in my area. Created by reps who literally must be bad people because they know we have no choice but to pay up to get into a hospital and they exploit it at every opportunity, far more than any other service.

But, since this is the App Store, I’ll limit my comments to the app and not the company itself. It is UNACCEPTABLE that this app forces you to allow location services to be active AT ALL TIMES instead of only while using. You could be in the app using it to check in to a facility, and if you have location services set to work only while using the app, IT WILL NOT WORK EVEN THOUGH YOU ARE IN THE APP. Your only option if you want to avoid being tracked 24/7 is to manually change the location services to always on immediately before using the app to check into a facility and then immediately turning it back off after doing so. And if you forget to turn it back off, you’ll get a pop up that says something like “intellicentrics has used your location 60 times in the past 3 days,” which is the one I just got that prompted me to write this review.

THIS IS NOT OKAY AND NEEDS TO BE CHANGED BY THE COMPANY. You know, whenever they decide to be better people and stop overtly exploiting their users.