iSpyMobile 4+

This app worked perfectly fine for me and my agency up until the big update a month or so ago, since then it’s been nothing but problems, I get there’s going to be bugs but maybe test it out before releasing it. And just when it started to get better again and be somewhat okay, they do a minor update on it and now when we have a call go out, I don’t get notified or I get notified 5 mins after. Also I open up the app and it doesn’t even show there’s a call for my dept, and I can’t see the active call or the call details it sits there and says 0 calls when I know that’s not true, because I just got alerted and my dept issued pager went off. Please fix this newest bug of not being able to see the call that goes out or the details as we’d prefer to know what we are getting into before we get there. Thank you!

iSpyFire used to be the defacto standard in the industry. The app was fast, reliable, easy to use and user friendly. It was updated nearly 6 months ago and has been horrible since. Notifications are spotty, UI buttons don’t work, and the app frequently crashes at the worst times. Some users in my agency can’t see calls for our department, yet at the same time somehow get notified for *every* other call in the county. Some colleagues have managed to not update their app yet, and they are doing everything in their power to ensure it stays that way. Whether the iSpy team wants to admit it or not, this application falls under the umbrella of “safety-critical” software. With that comes the serious responsibility of rigorous bug testing. This app is a commercial product for public safety, bugs of this nature aren’t acceptable. Please fix your app.

After their major V2 update there was definitely a quick minute of headache. Cy and his team have quickly resolved the major issues and continues to improve the app on a regular basis. Ispy is very open to ideas and making them a reality. Our agency recently tried their Alexa alerting system and it’s a fantastic addition to our organization. Keep up the great work Ispy!