Addison Lee: Taxis & Couriers 4+
Cars, Couriers & Black Taxis
Addison Lee PLC
-
- Free
Screenshots
Description
Unlock London with Addison Lee! Book one of our taxis, minicabs, or couriers whenever you need them, whether it's on-demand or up to twelve months in advance. Choose from our eco-friendly electric vehicles or iconic black cabs to suit any occasion.
Giving London a Lift – Download Our Taxi App and Request a Ride with Addison Lee!
Over 7500 Vehicles, Including: Taxis, Minicabs, People Carriers, Accessible Vehicles, Courier Services and Executive Vehicles
On-demand: taxis in under 10 minutes in central London
London's most sustainable taxi and minicab company
Prebook up-to-12 months in advance
Airport rides with flight tracking
Business & personal accounts
We deliver parcels too with London's largest same-day courier fleet
24/7 Customer Support
Addison Lee: London's Premium Taxi App
We Guarantee:
Service: Whether you prioritise style, space, accessibility, or affordability, Addison Lee helps you find the perfect solution for your needs, whether you’re requesting a ride for one or need a parcel couriered.
Safety: Your safety is paramount. Unmatched driver safety standards and co-designed driver training in partnership with UN Women.
Business Accounts: Seamlessly manage corporate travel with flexible invoicing and priority services.
Licensed; by Transport for London: The only large operator in London with a full 5-year license.
Customer satisfaction: with a Trust pilot score of 4.2
Driver Ratings: Review and rate drivers in the app.
The boring stuff....
By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.
What’s New
Version 8.25.1
Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services.
Here’s a summary of what has changed in version 8.25.1:
- New enhanced user authentication approach
- Bug fixes and internal improvements.
Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.
Ratings and Reviews
Z
Very good, except the map positions are not really accurate sometimes when i try to pick my current location. Other than that, all is good and easy.
Not a great app, but an excellent car service
First of all, the service that Addison Lee provides is excellent. Unfortunately, it's not reflected in the ease of use or features on the app itself.
The app doesn't allow one to see reservations unless they were booked through the app, and even then, it's not easy to figure out how to find them. Even more annoying is that notifications come in and disappear and are not easily retrieved through the app. Finally, I could not find a way to find a phone number to call Addison Lee.
Perhaps some of these difficulties were because I just got them off of the long flight, but I think the app needs some serious rework.
Developer Response ,
Good afternoon, I am sorry to hear you have experienced issues with our app. Please email to customerrelations@addisonlee.com so we could assist you further.
No confirmation number sent
Cannot load app because unable to get confirmation number on a US phone. Technical help required. (And yes, I received all other texts to me from other persons, just not AL)
Developer Response ,
Hello, I'm very sorry to hear this. Please send an email to customer.relations@addisonlee.com and provide the email address and contact number you have used, the team will then be able to give you your confirmation code.
App Privacy
The developer, Addison Lee PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Addison Lee Plc
- Size
- 55.9 MB
- Category
- Travel
- Compatibility
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- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Watch
- Requires watchOS 4.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © Addison Lee Ltd
- Price
- Free