Big Cartel 4+

So far so goo

I would love it if we could get to our dashboard from the app so that we are able to get to our discounts page and create or delete discounts codes for our customer as well as do other things right from the app! Also to the developers can we get some templates with notification/welcome bar if at all possible. I love how easy it is to access my inventory but that notification bar is something I think would put big cartel over the top! I would’ve gave you all a 5 big after my last update I can’t access my app all I see is black! I have an iPhone which is updated to ios11 if that helps

Developer Response ,

Thanks for your feedback! We're continuing to make improvements to the app so we appreciate the input. :) In terms of the app loading issue, here's a quick fix for now - in your iPhone’s Settings, go to General > Storage & iCloud usage > Manage Storage. Within that section you’ll see the Big Cartel app - select it and delete it. Once it’s deleted, try reinstalling the app from the App Store to see if that clears it up.

Constant glitching

Updating 1 1/2 months later to say it has somehow gotten even worse. the app is absolutely useless. Seriously what is the issue? Nothing works and it constantly glitches and crashes!! It used to work perfect a few years ago and now it’s completely insufferable. Can’t add listings, can’t even view listings at all. Can’t view orders. Can’t even open the app without it crashing instantly. Honestly not sure what it does do besides take up space in my phone.
I have a perfectly working iphone 12 pro so my phone is not the issue. FIX THE APP!!!!!!!

I have had big cartel for two years and have tried to be patient but it seems that with every update something else stops working. for some reason you can’t click on listings from the order page. there’s just no link to the actual product anymore and when you click the product or the picture nothing happens when before it would pull up the listing. Also every single time i go to my products page to try and search for an item it just glitches out and won’t search anything. so the only way to find a specific product is to scroll through the hundreds of items i have to find the correct one. the app constantly logs me out for no reason and will randomly crash while i’m using it erasing all the work i’ve done. If it wasn’t going to be so much work to move all my listings to another platform i would have given up on big cartel years ago.

Major Improvements need to be made

This app works so slow that it’s actually impossible to use sometimes… it shouldn’t take 5 minutes for me to simply change the price of a product. It crashes, glitches, etc. every single time I’m on there. If I don’t have access to my computer, I’m forced to use Big Cartel on my phone and I literally hate it. It makes it so hard to complete simple tasks. I also feel like Big Cartel is past due for a new payment method.. I mean, just Stripe and PayPal..? We definitely should be able to offer our customers an actual card payment option by now instead of having to go through another company. Letting us offer a buy now, pay later option would also be of use. Our outlets for customization of our own websites are also very limited. I think Big Cartel is stuck in the past and should definitely take several notes from Shopify. I’ve stuck with Big Cartel because it’s more affordable and easier to navigate, but we as sellers should definitely have more apps and tools to help us boost our sites….