SedonaFSU 4+

I am a field technician and my entire company uses Sedona. I have been with my company - and Sedona - for three years now. As a technician I write job notes on a daily basis. It is an integral tool for my work. For the entire time that I have used it, the note taking feature of Sedona FSU has been a clunky, broken mess.

Word wrap is broken 90% of the time so I can't see a good third of the notes I write as they're pushed off the margins of my screen. Trying to go back and edit anything I've written is a chore as moving the cursor, a feature that seems to work flawlessly in every other iOS app, is broken as it either forces me to choose whole words and not just move the cursor, or it refuses to let me move the cursor at all.

I have confirmed with every other technician within my company (of over fifty technicians and one hundred overall staff) that the problems I face are encountered and begrudgingly endured by every single person. How something as simple and basic to modern computing as word wrap can be broken in a program for several years is completely beyond me. Awful program. We use it because we don't have a choice.

As a technician I should be able to look at the schedule block and get the basic info needed. Or at the very least the the first screen. I shouldn’t have the lock the job and flip through 3 screens to get all the info. When the app launches it automatically jumps into a job. Most of the time the wrong job. When the app is open just bring me to the day so I can see what is on the schedule.

Make phone numbers clickable. Especially in the notes.

Update Sept 2018 bumped up to 4 stars.
More improvements and better stability. Still very dependent on internet connectivity to save signatures. IOS 11 compatibility is questionable.

Update June 2017
Falling star.
More glitches after recent release. Signatures don't save, parts sometimes apply without showing, other times show but don't apply. Don't like how the schedule populates, I have to constantly scroll down to get to "Today's" appointments.

Update Oct 9th
App is now compatible with iOS 10. Bumped this up to 3 stars

Update oct 2016: latest update still has no compatibility with IOS 10. SSL Login error.
Dropped down to 2 stars.

When it works it works great. Must have 2 bars of LTE or wifi. I have tried this on a 6 & 6plus and iPad. The text box size ratios don't always work when you turn the device to the side. Sometimes a scrolling type text box is crushed down to 1/2 a line. Since IOS 9.2 I can't log in at all, I get a SSL error. The Inventory didn't always transfer or show in the list. The developer doesn't keep the app updated to the latest iOS. They always have Apple's SDK months before the public release.
3 stars