Worldcue® Mobile 4+

For US locations, need to advise travelers of currently enforced laws regarding reproductive rights and any legal stays. Situation is fluid, and vigilance is needed in “red” states. If I’m traveling for work I’d like to know in summary what my enhanced risk level is for all points on itinerary.

Thank you for taking the time to leave a review of the Worldcue Mobile app. We do appreciate the feedback so that we can attend to any issues and apologize for the delayed reply to your comment. If you still experience an issue please contact WorldAware Customer Service quoting #65460 so that we may assist you directly.

This app would not even install correctly. Had to remove the app.

First problem was with setting the password, even though I was following the rules for password creation it continually informed me I was not using the standard format of at least 10 characters in length, one capital letter, one lowercase letter, one number, and one special character.

Second problem was around eligibility. When I entered my email address it validated that I work for an approved company and informed me the email address was acceptable. However upon hitting the submit button to create my account it continued to tell me my email was not acceptable. I could never even get past the registration portion to begin to use this app.

Also worth noting this app says it may use your location even when the app is not running which can reduce battery life. Developers should learn most users find this very unattractive and an app due to battery performance and privacy issues.

Thank you for your review. Please contact WorldAware Customer Service quoting #31440 so that we may assist you directly.

How an app this bad can remain on the App Store, let alone get contracted by a major corporation is beyond me.

Did the health and safety and risk managers not read the endless bad reviews?

Did they ever try and use it before they contracted to use it?

Did they consider that the majority of the users were going to be temporary contract workers without corporate email accounts, and so would be unable to sign up?

The ‘Emergency Telephone Line’ service instantly answers with some awful music on hold and then transfers to someone who sounds like she’s in her bedroom...then the ‘support line’ you’re supposed to call is not listed anywhere and when ‘transferred’, once again, I think I’m speaking with someone working in their basement...

This is clearly an extremely poor solution, hastily developed for covid and should be relegated to the ‘junk bin’ ASAP!

Thank you for your review and we do appreciate the feedback. We are sorry to hear that your customer experience was not satisfactory. Please contact WorldAware Customer Service quoting #44991 so that we may assist you directly.