Help Lightning 4+
Merged Reality
Help Lightning, Inc
Designed for iPad
-
- Free
Screenshots
Description
Merged Reality and Virtual Interaction — digitally merge two real-time views, blending local and remote collaborative video streams to give or receive interactive help anywhere. Instantly. Help Lightning offers the most practical and useful application of Augmented Reality available in the App Store.
Help Lightning delivers patented, merged reality, and virtual interactive presence technologies for users needing help solving problems currently across 50 countries. Mobile merged reality and virtual interaction allows digital merging of two real-time views blending local and remote collaborative video streams.
Experts can visually collaborate, assist with issues, and resolve problems as though they were working side-by-side with a colleague or customer. Use Help Lightning to give or receive interactive help anywhere, instantly.
What’s New
Version 16.10.1
Minor Bufixes
Ratings and Reviews
Great use of technology
I work for a large multinational service company, providing remote support for our field technicians. We’re currently piloting this app and it’s going to really enhance our ability to communicate. The paid version gives you the ability to work with documents (like wiring diagrams) and images as well as live video and screenshots. Very powerful. Seems to perform well with limited bandwidth.
The Future of Assisted service
I work for a major tech company providing production printing support. With over 400 Techs at different skill levels HelpLightning is bridging the Knowledge gap in the industry. With this CV19 the App is helpful as well.
Great features for remote troubelshooting
Being able to “reach into” the technician’s video feed is a game changer.
App Privacy
The developer, Help Lightning, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Help Lightning, Inc
- Size
- 87.6 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, German, Italian, Japanese, Korean, Portuguese, Simplified Chinese, Spanish
- Age Rating
- 4+
- Copyright
- © 2023 Help Lightning, Inc.
- Price
- Free