ServiceChannel 4+
ServiceChannel
-
- Free
Screenshots
Description
Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager.
Search Work Orders By:
• Tracking Number
• Work Order Number
• Purchase Order Number
• Location Keyword
Reassign Work Orders
Filter Work Orders by Status
Exclude/Include Supply and Maintenance Categories in any list
Edit Work Order Details:
• Status
• Priority
• Schedule Date
• Trade
• Provider
• NTE
• Purchase Order Number
• Description
• Category
- Notes
- Photos and Attachments
Proposals
• Approve
• Reject
• View Details
• View Photos and Attachments
• On Hold
• Assign
Site Audit Manager
Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through
• Rapid, on-site capture of facility condition
• Cross audit decision support
• In-audit submission of work orders
• Conduct audits for facilities, safety, loss prevention, construction punch lists, etc
• No auditor training required
Please Note: Site Audit Manager requires an additional license.
What’s New
Version 2404.1
FIXED
- If you didn't have an assigned dashboard, you may have encountered an issue with the Filter by Days option on the Filter WOs screen. You could see only work orders for the current day. The filter has now been updated to display a 12-month range by default.
- We have enhanced the app's performance and now the system operates flawlessly.
- We've improved the app translation in multiple languages because we know how handy it is to use the app in your mother tongue. Stay tuned!
Ratings and Reviews
This APP is Horrible & SC entire system is worth $0
Still needs BIG BIG improvements. It would be great if as owners we can do everything on this app as we are doing on our PC. For now this app is waist off time for higher up personnel in our company. PC still needed.
Also Service Channel system is not for daily Check In/Out of employee that do work at the same location 365 days per year. Service Channel will SWOMP YOU with 365 Work Orders codes/numbers per year for your employee to enter each day. It’s a complete JOKE!!!!!! YES that employee that works in the same location every single day needs to waist his time entering different WO# each day. Plus when your using a phone from that location it will take you 2-3 min to Check In/Out going through all the stupid promos etc...... NO THANKS SC
Bad update?
I use this app on nearly a daily basis/ multiple time a day. Today when I get partially through entering a new work order I keep getting an error message reading “ no issue list is available, please load it through issue list converter.”
These are generally open ended items that I hit “next” for when it says: “other-describe problem in detail.” Then on the next page I do just that for our maintenance dispatch manager. Now it won’t let me past the error message and renders this app absolutely useless to me in the field. Please fix what was formerly (as of yesterday) not broken...
Unable to upload pictures
The whole point of the app is to be able to upload pictures when I create a work order. Not only can I NOT upload pictures but I can’t create a work order because I can’t get pass the “upload pictures” section when creating a work order. Useless. Also it worked before a previous update. Most recent update did not fix.
App Privacy
The developer, ServiceChannel, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- ServiceChannel
- Size
- 79.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English, Czech, Dutch, French, German, Greek, Hungarian, Italian, Japanese, Korean, Polish, Romanian, Russian, Simplified Chinese, Slovenian, Spanish, Thai, Traditional Chinese
- Age Rating
- 4+
- Copyright
- © ServiceChannel 2024®
- Price
- Free