Liox - Laundry and Cleaning 4+

Quick and easy-to-understand options, tips for each type of clothing, great detail and help me choose, make the most appropriate order for my clothes.

Downloaded this while on crutches to help w my laundry — I’m paying nearly double compared to dropping off at my laundromat with same 1-day turnout. Both orders came back with a sock missing. I thought the first time was a fluke, but two orders in a row were missing socks (and socks I really like so I’m a bit upset) especially for the price I’m paying. I’ve been dropping my laundry for years at the local mat and have never have a missing item, so having two missing items in a row is very disappointing. I’ll be looking for a different service.

Used Liox a few times and had no issues - until I was about to leave on vacation and had an order picked up. When I received it back I noticed about 6-8 shirts were missing including new pieces I had recently purchased. When I called I was told it would take 48 hours to look for them despite the fact I was leaving for Europe the next day. I sent multiple emails while I was gone with descriptions of the missing items. I never heard back and never got my clothes back. I called when I returned and was told they didn’t find them. So incredibly disappointing.