athenaText 17+

athenahealth

    • 3.6 • 281 Ratings
    • Free

iPhone Screenshots

Description

Collaborate. Consult. Connect. Introducing athenaText, the free, secure text messaging service designed especially for health care providers.

Collaborate instantly

Exchange information instantly and collaborate easily across care teams. Share texts, images, and medication information with your colleagues.

Communicate with security and confidence

Because athenaText enables HIPAA-compliant messaging, there's no need to be cryptic to avoid revealing PHI. Communicate clearly and share texts and images with the confidence that your communications are secure.

Consult with your peers on the go

Tap a network of HCPs across the country, courtesy of Epocrates, the #1 medical app trusted by 1 out of 2 US physicians. Invite HCPs to join you in secure conversations.

Add the latest drug information

Annotate your messages with information from athenaText's built-in drug reference, provided by Epocrates.

Keep up with your patients at a glance

athenaText for Apple Watch helps you stay on top of the day's messages. View new notifications and a summary of recent messages on Apple Watch.

Elevate care coordination at your practice

athenaText is also built into athenaOne mobile app as well as athenahealth's desktop services athenaClinicals (EHR) and athenaCoordinator (order transmission & care collaboration). At your clinic or on the go, secure communication is just a tap away.

What’s New

Version 19.7.69

Improved stability with bug fixes
Crash fixes

Ratings and Reviews

3.6 out of 5
281 Ratings

281 Ratings

El-Magnifico ,

Still at work in progress, but doing much better

I think it’s very functional and works quite well. My one issue is getting alerts. I have to receive a message from my staff telling me to check my app as it does not pop up notifications for me to let me know that I have a message.

Developer Response ,

Thank you for your feedback, and we're glad you're finding the athenaText app helpful. On your concern regarding not receiving alerts and notifications for new messages, we'd like to gather some additional information in order to further investigate this issue as to why you are not receiving the notifications. We'd appreciate it if you could submit a case mentioning this review as well as your athenaOne desktop username, and we'll get back to you as soon as possible.

Scrabbler Pro ,

Update Issue

I read the other physician review and completely agree. It is an awesome app and efficient communication tool when working properly. I can still be on the go and handle many different office issues and answer questions about patient care. When it is not working it creates huge challenges to work flow. It has been having connection issues ever since the last update or the last update with the iPhone. They both occurred around the same time. Prior to that it kept crashing and the Face ID was not working properly. I’d much rather it be working, the Face ID is not as important but a nice perk. When it is not working at all though, it affects work flow, patient satisfaction and overall business. I look forward to a fix quickly. It will be greatly appreciated. When the program is working well it is a 5 except that the refresh feature for new messages has always been delayed and many times I would have to log out/close the program and go back in for new messages to appear even though it alerted me to a new message. Please get a fix quickly!

Developer Response ,

Hi Scrabbler, We're sorry that you're having trouble with the app! We request you to reach out to us at athenaTextSupport@athenahealth.com with all the details about the issues you've been facing and we're confident that we can resolve this for you!

ZeeSaint ,

Love Love Athena Text

We do great communication with Athena Text. This is the one of the BEST feature in AthenaNET. I read some of the reviews and I can understand the frustration of some people when this app malfunction. However, it works for most of the time. And, I cannot imagine communicating with my staff any other way. It is highly efficient. We manage 3 urgent care and primary care. There is so much we do using AthenaText that I cannot write all about. But, we are crippled when is not working. Like any app it needs work but for me when I compare to other app and EMR this app deserves a 5-star. Does it need more work? Absolutely it does. But it is an improving technology.

Developer Response ,

Hi, Thank you for the positive feedback. We are glad to know the value it adds to your office work!

App Privacy

The developer, athenahealth, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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