Purchasing Power 4+

BUYER BEWARE!!!

If I could give negative stars I would!! I purchased a couch on March 25th and set up my allotment, that part went smoothly. Well one month went by, and still no couch! Kept getting the runaround from the distributor (Myco Furniture) and delivery company (Sun Delivery) each company kept blaming the other as to why after a month I still had NO COUCH. Well, 2 months went by and.... SHOCKER...... still NO COUCH!! After being completely inconvenienced (No couch for kids or family to sit on when they came to visit) and after 2 months of paying for a couch that I still didn’t have, I decided I had enough. I called purchasing power and told them to cancel my order. Representative told me that my account should be credited within 7-10 business days (that was on May 29th) Today, 11 business days later I get a call from the delivery company trying to schedule delivery of the couch that had supposedly been cancelled!!! I called purchasing power to see what was going on with my refund and they said it had never been processed!!!! So guess who’s going to have to wait at least 7-10 more business days to get a refund!!??? This is literally making me sick!!

Developer Response ,

We're disappointed to hear about the trouble you have experienced regarding your delivery and cancellation request and would like to speak with you further about your experience. Please send us an email at CareTeam@purchasingpower.com so that we can offer you assistance with this matter.

So much for a gift for my wife

I ordered an Apple Watch series 4 for my wife on Dec 13. I turned in my documentation on Dec 14. I checked the status of my order 2 days later and saw an estimated delivery date of Dec 21. That day came and went with no signs of the watch I ordered for my wife for Christmas. I called on Dec 24 and was informed that my order was lost by UPS. No one from the company reached out to let me know. I still would have been waiting on a watch that was never coming had I not called myself. Now I’m being told that the watch is out of stock. If I owed money I’m sure there would have been several phone calls and emails made to contact me. No one at the company is trying to do anything to fix this problem. I’m done with Purchasing Power.

Horrible service

Ok so check it out I placed a order my first order on the dec 8 witch was a bed mattress a month later nothing so I decided to call purchasing power and they told me it will get to me in about to weeks they gave me some tracking information. To contact the delivery service witch I did two weeks laters after they told me I would be receiving the item I ordered so I call the carrier. And guess what they had no idea what I was talking about all my information that I was giving was wrong. So I call purchasing power to see what’s going on. And they. Told me they would give me a call back later 3 weeks later they get in contact with me informing me that the item I ordered was out of stock. So that I would get a refund on the money that I was paying throughout these months so they told me to call back last Friday so I can receive the money I had paid already. And nothing told me to call Tuesday witch was yesterday and guess what nothing they told me to call today witch I just did now they are telling me to call back Friday all they tell me is I’m sorry for the. Inconvenience So to make it shorts it’s been over 3 months and nothing no money back no nothing SMH. THIS BY FAR THE WORST I HAVE EVER DELT WITH. SO DISAPPOINTED

Developer Response ,

Hi tvbutcbj, We apologize for your experience with your purchase and what to assist. please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.