Amcrest View Pro for iPad 4+

I really want to like this ipad app, but it does has some flaws compared to some other apps offered. #1- when going back into the app on a "cold start" the app simply does not pull up the last view unlike it's little brother app for iphone, i always have to re-select my view, you would think favorite view would just pull up, it does not, #2 please give us a dark view, lose the blue, again this app should be closer to the iphone app, the blue is just too much, #3 full screen view, please allow it to have the tools disappear when not touching the ipad, many of us use our ipads as a monitor, it is just strange the instructions say this is possible but the controls remain, lastly the playback is clunky and live streaming with multiple cams has a nasty delay, I am sure this can be optimized, with a few fixes this could be the best security app for ipads. Having tested over 20 to date, this app can be great.

I’ve had these cameras for over 2 years and my networking/technical knowledge is well above average for a non-professional. You will not be happy with this product if your experience is even half as bad as mine—and most other customers have had a far worse experience than I have. You will never be able to rely on the app to function. The updates are infrequent and only serve to undo the workarounds that every customer was forced to build to get the app working after the last update. Just google “Amcrest login time out”. you’ll see how long this problem has existed (through many app updates across every device platform and operating system for years) and amcrest’s utter failure to fix it. Their recommended fixes are obvious troubleshooting measures that don’t work and most everybody has tried before taking the time to post a review (like force close the app then reopen it, or restart your router). One of my favorites was recommending everybody with the app restore their devices to factory settings then unplugging all the cameras and reinstalling the app before plugging them back in, and it was coupled with a warning that any and all passwords and information stored on the device will be lost. Hilarious right? Not quite as funny as the fact I paid for the cameras. Would have been better to set fire to $100 and then buy a different camera system—I’d have cameras that work and a funny story, and woulda saved a few dollars in the process.

You know this company does not have an IT team when it developed 10 different apps instead of one. Each one is just slightly different and a complete waste of time. Need help and try to call? Have fun spending 10+ minutes waiting for someone with the hold message on a glitching repeat. It’s a 5 second message on constant, glitching repeat. It was the most miserable experience of my life. Trying to get your camera from your iPad to your iPhone? You need a computer and you need to download 3 MORE DIFFERENT SOFTWARES to do it, and it’s still not guaranteed to work. This is the worst security design I could ever work with. Literally, if the person who gave me a set of cameras did not pass away (and thus being one of the last gifts ever received from the,) I would throw it all away bc it’s just not worth it. The system is not secure and so poorly designed. This must be the most weak and hackable security system I have ever seen.
There’s ZERO option on any app or any of the three computer softwares I wanted to download to upgrade so I can feel safe leaving my home and know everything is being recorded. Absolutely worst experience ever.