FlyGaruda 4+

The Airline of Indonesia

PT Garuda Indonesia (Persero) Tbk

Designed for iPad

    • 3.6 • 284 Ratings
    • Free

Screenshots

Description

The new Garuda Indonesia mobile app brings you a 5-star travel experience. Book your flight, board your plane, and explore many possibilities on your dream destinations with an improved and personalized user experience, designed to complete your journey.

We’ll always innovate to give the best for you. Here’s the key features you can enjoy now:
• Book your one-way and roundtrip tickets in just a few taps.
• Check-in for upcoming flights up to 24-hours in advance.
• Manage your trips and complete your trip with special offers.
• Use your boarding pass to get extra benefits and offers.
• Check flight status and schedule for all Garuda Indonesia flights.
• Discover new travel destination with the best fares.
• Get exclusive offer only for mobile app user.
• Manage your Garuda Miles account easily.

What’s New

Version 6.1.4

- Offer more option on list available fare schedule
- Improve speed process
- Bug fix on GarudaMiles menu
- Multi language option (English and Indonesia)
- New feature - Internet Roaming Package Product
- Price estimation on calendar

Ratings and Reviews

3.6 out of 5
284 Ratings

284 Ratings

Dwaan ,

Please update to support iPhone X

The apps works with basic features, like booking and checking in. But I would like Garuda to update their apps to better suited iPhone X screen, it’s a bit embarrassing for big airline like Garuda to not update their apps yet.

Also please consider supporting  Wallet for booking tickets and Garuda Miles cards. And while you’re at it, support electronic boarding pass using  Wallet too.

danshari ,

Don’t use this app to book your flight

I booked Garuda flights for 4 persons using this app only to know how poorly designed it is.
First, it doesn’t save your previously typed information. I made a mistake at the end of the form, and try to go back to the previous page. Instead, it took me to the home page and I have to refilled all of the information again.
Second, error in payment processing. I made it to the payment page and filled in my one time password for my credit card. It took a while for the app to process. My bank notification even came faster telling that a payment had been made to Garuda. However, the app said otherwise. So I called Garuda and told what happened, then they asked me to send proof of transaction by email. I sent them email with proof, but then they asked for a billing statement, which will take 7 days to process it with the bank. They could just apologize for their app mistakes and provide an alternative booking solution.
Third, it seems like Garuda doesn’t read the reviews of their app. Only 1 star rating for the 5 star airline? So, don’t waste your time using this app or you’re gonna end up wasting your time writing a long review like me.

DCS10089 ,

Can add trip list

This App is very poor. I can’t select my seat often and many times it won’t credit your frequent flyer miles to your reservation. Now I can’t even add my reservations to my account through this App. It is very tiresome. This is certainly not the service of a “Five Star” airline and more like “Three Star”. I often have to waste my time sending additional requests to credit my account for trips taken this is especially true if I use the Bid upgrade feature. Finally, they should allow you to use miles to upgrade instead to have to call the service center. Garuda has some good features but this App and the frequent flyer program is not one of them

App Privacy

The developer, PT Garuda Indonesia (Persero) Tbk, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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