Optimity: Health & Rewards 12+

Overall I like the app. It has been motivating to me to get out and walk more and to do the little daily exercises. I’ve lost so much muscle, strength & stamina from persistent chronic tick diseases so the 1-2 minutes of exercise is perfect for me- challenging yet doable.

What I don’t understand is why the reward gift card is either $5 for 10,000 gems (ALWAYS out of stock) or $5 for 20,000 gems. Why even offer the reward for 10,000 gems if it’s never available? And who would choose to pay 20,000 for the same amount? It should be $10 for 20,000. Or remove the teaser of the 10,000 gem reward since it is never available even right at the moment they say it gets restocked.

I’m not doing this for the $5 gift card but my 14 year old daughter is and it’s been discouraging for her to see it listed but never available. And it’s frustrating to me bcs I don’t want her to lose motivation to keep going with this increased walking she’s been doing.

Hey! Thanks for the feedback. We are very happy to hear that the program has helped you in your health journey. As for the gift cards, they are very popular and we’ve recently increased the amount available. Furthermore, the Amazon gift cards are currently still available to claim in the app. We are currently working towards a solution to make our rewards more accessible that will be available in October. Stay tuned as we will make an announcement soon! We appreciate your patience with this. Stay safe and be well! Optimity

I got this app because it advertises being able to win rewards for walking... but that’s not really the case. You earn points or gems by walking, and I actually enjoy how their point system works and that gems are easy to accumulate; HOWEVER, once you earn the gems they are pretty much useless. The only “rewards” that are actually offered are raffles for prizes- so you spend your gems with no actual guarantee of an actual reward .

Hey there! We wanted to circle back with you as we have recently added gift card rewards to the app! We would really appreciate it if you could update your rating based on this new app feature. Our ratings are meaningful to us as they help us provide you with better experiences, features and rewards. Thanks for your ongoing support. Optimity

I walk a lot in a day so I thought this app would be good for me. Unfortunately, there are no guaranteed prizes. The only offers I’m getting are raffles. Raffles are great but I would prefer guaranteed prizes at a higher price (a $5 gift card for 10,000 gems) rather than a 15 gem chance at a raffle. When I went searching for an answer, I found the standard vague answers of ‘We’re partnering with new companies and releasing new prizes every month.’ I feel like there should be an option to cash out once you reach a certain gem point for actual cash such as PayPal. I have other apps specifically for walking that have that option. Right now this app is simply taking up space and battery life.

Edit: they have added gift cards. However, there are a limited amount of them and they often sell out quickly. So I added two stars for listening. And maybe one day I’ll be lucky enough to get one of those gift cards

Hey! We wanted to circle back with you as we have recently added gift card rewards to the app! We would really appreciate it if you could update your rating based on this new app feature. Our ratings are meaningful to us as they help us provide you with better experiences, features and rewards. Thanks for your ongoing support. Optimity