Oticon ON 4+

Hearing aid remote control

Oticon A/S

    • 2.8 • 1.2K Ratings
    • Free

Description

Control your hearing aids discreetly with the touch of a finger.

The Oticon ON App provides discreet remote control of your hearing aids, letting you adjust the volume of your hearing aids independently, switch between listening programs, keep an eye on your battery level or even help you find your hearing aids if you lose them.

The Oticon ON App also enables you to:
• Use your device as a remote microphone and get better access to the voice of another speaker in noisy environments
• Access specific programs designed to help you move your attention away from your tinnitus - if enabled by your hearing care professional during the fitting session
• Handle wireless accessories paired with your hearing aids; control multiple TV Adapters, or devices such as Oticon EduMic or ConnectClip which can be used both for streaming and as remote microphones
• Fine-tune the sound when watching a movie or streaming audio using the streaming equalizer, for a personalized listening experience. The streaming equalizer is available for all Oticon Bluetooth hearing aids except Oticon Opn and Oticon Siya.
• Set personal listening goals and follow your daily hearing aid use through HearingFitness™
• Connect to a wide variety of Internet-connected solutions through the Internet of Things

The Oticon ON App is compatible with all Oticon Bluetooth hearing aids. Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features the app offers.

We recommend using the latest version of iOS.

To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility

What’s New

Version 2.5.0

Thank you for using Oticon ON!

To improve your experience, we regularly update the app to make it more reliable and easier to use.

Improvements and bug fixes in this update include:
• Compatibility with new Oticon hearing aids
• Minor performance improvements
• Bug fixes for connectivity issues

Ratings and Reviews

2.8 out of 5
1.2K Ratings

1.2K Ratings

SneadsDude ,

Mute/Unmute Issue

My Oticon More Minirite R hearing aids are an improvement from my old Resound Linx2 hearing aids. Until several weeks ago, they have been working fine since I received them several months ago from the VA. Lately, then started producing what I thought were undocumented sounds. At first I thought it was a rechargeable battery issue, but I later discovered the software was muting and unmuting at unpredictable times. It is annoying. Could be the recent software update is causing it. I have an iPhone SE2 with the current IOS installed. This issue happens several times a day, usually when the batteries still have at least a 40-50% charge remaining. Hopefully, this will be resolved in the next software update. Otherwise, I may return the hearing aids.

Developer Response ,

Dear SneadsDude, thank you for your feedback! IOS updates can sometimes cause connectivity issues. You might want to try to delete and re-install the App and pair again. If the issue persists, can you please write to us at appsupport@oticon.com, so we can help troubleshooting this issue. Best Regards, Oticon

Countrygirl2of6 ,

The app continues to malfunction but the hearing aids are pretty good

Although the hearing aids aren’t giving me the battery life promised, getting about 17 hours max if I do little or no streaming (rechargeable promised 21 hours regardless of streaming), and have done since brand new, that is usually not an issue but the app hangs and requires a phone reboot at least 2x a day or it won’t register the actual hours my Oticon More 1 aids are worn. Today, though I wore them 16 hours +, the app quit working again at 6.5 hours and I didn’t check it, so that’s all it shows for the day, making the app a complete waste of time. It happens every day since the last iOS update when users were promised full compatibility. Previously it happened once a month or so.

There is no reason this should be happening and the app should be at least able to access the same hearing aid data the hearing center specialist can see when they check the aids every few months. It should not make a difference if the customer is logged in to the app or not, especially once an account is connected. Read the aids or dump the app.

Developer Response ,

Dear Countrygirl2of6, thank you for your feedback.

Please try and upair 'Forget this device' and re-pair your hearing aids from the Accessibility menu. If you have multiple devices connected to your hearing aids, make sure to unpair all of them before re-pairing with your main device. I hope this helps make the connection to our app more stable, if not please write us at appsupport@oticon.com so we can troubleshoot the issue further.

Gaelic Girl ,

Slow but works

I would give this app 5 stars if it weren't for the fact that the app doesn't stay connected to my hearing aids all the time. When I open it to control my hearing aids, it takes a long time to connect to them, even though they are already connected to my iPhone. Otherwise the app works well and is easy to use. It's the only control that lets me adjust the volume on each aid separately or to just mute them (like when I'm using a hairdryer or food processor). There are controls built into the phone and buttons on the aids themselves, but they control both together always. And the buttons on the aids require pushing multiple times to the lowest volume. So I think this app is worth keeping. Developers, please don't ruin it like other hearing aid app developers apparently have done. I studied their reviews to get a feel for what other brands might be like. I think I'll stick with Oticon for a while longer.

Developer Response ,

Hi, thank you for the feedback. We are glad to hear you are happy with the hearing aids and would love to investigate further on the connectivity issues you are experiencing. Can you please write to the app support team at appsupport@oticon.com, they will look into them. Best regards, Oticon.

App Privacy

The developer, Oticon A/S, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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