CareATC 17+

CareATC, Inc.

Designed for iPhone

    • 3.0 • 5 Ratings
    • Free

iPhone Screenshots

Description

Unlock the power to be well with the CareATC Mobile App and take your wellness with you - anywhere, anytime! Get access to your full CareATC benefits on the go with our easy-to-use, feature-rich, and HIPAA-compliant app for iOS. From scheduling appointments and viewing medical records to refilling prescriptions and messaging your provider, managing your healthcare has never been easier or more convenient!

Download the app for free today and sign in with your CareATC account to:

• Schedule in-person or virtual care appointments
• Access telemedicine
• Securely message your primary care team
• Complete and review medical forms and documents
• View your medical records
• Submit prescription refill requests
• Explore your Personal Health Assessment results and learn how they impact your overall health with personalized videos and recommendations from CareATC physicians
• Find CareATC health centers near you
• Access exclusive health education content

What’s New

Version 5.4.1

We’re always working to enhance the CareATC Mobile App to provide you with a better experience.

In addition to bug fixes and performance improvements, our latest update introduces an all-new sign in experience for accessing your CareATC account. We completely redesigned the user interface to offer a more intuitive and accessible user experience while maintaining the same high standard of security to protect your data. Face ID and Touch ID remain available for an extra layer of protection while providing quick access to all your CareATC benefits.

Thank you for using the CareATC Mobile App! If you have any questions or feedback, reach out to us at MemberSupport@careatc.com.

Ratings and Reviews

3.0 out of 5
5 Ratings

5 Ratings

tabascotim1 ,

Rx refill missing

When I added this app, there was no Manage Prescriptions button (as displayed in the app description screenshot).

I have the most recent version of this app.

Developer Response ,



tabascotim1,
We are sorry you are having trouble with the application. We will be able to better assist you with this specific issue if you'd please contact us at MemberSupport@careatc.com. Thank you.

julie4000 ,

Cannot export health assessment report booklet

This review comes after MULTIPLE attempts to resolve the issue with CareATC. Health assessment results are sent in the form of a short summary booklet. Even on the website, this is all you can access. However, from the app, the entire booklet, including multiple years of history, is available as a PDF. The one-star rating for this app is a result of not being able to print, text, save, email, or otherwise export said PDF. All you can do is view it. And no support on the company website. Extremely disappointed that I cannot share this information with my doctor. I have brought this to the attention of CareATC with no results.

Follow up: the latest version seems to have resolved the issue. I can now export the PDF. Changing rating from one star to four for improved functionality. Took two months to resolve.

Developer Response ,

Hi Julie- We are sorry you are having this experience. You should be able to share your PHA booklet however you please. Have you tried to do so in the most recent updated version of the app (v4.9)? If not, would you mind trying to do so and then sending an email to productsupport (@) careatc.com if it is still not working?

Lisaloo467 ,

So frustrating

The only thing I like about the app is being able to see past records. Other than that it’s just frustrating. It’s impossible to make an appointment. If I choose, “I’m not feeling well” there are NEVER appointments available. If I choose “Follow up” there are appointments at least a week out. My son was sick this week so I tried to make an appointment. I made one a week out and figured if he wasn’t still sick I could cancel it. I kept checking back hoping someone would cancel and I could get him in. After 4 days of fever I finally called the clinic directly to ask them to call me if someone cancels and I got the response- of course we have appointments available! What’s the point of the app if you can’t make appointments on it? The only real way to get an appointment closer than a week out is to call the clinic directly or go in person and say you need an appointment. If you call the toll free number to try to schedule you get exactly what’s on the app, and they just say, “go find another doctor.” If it weren’t for the medical records, I’d delete the app completely. From now on I’ll just call the clinic directly and give the poor nurses even more work since it’s the only way to make an appointment.

Developer Response ,

Sorry to hear this. We are working to create more availability for patients from the mobile app. We will take your feedback into consideration as we continue to improve.

App Privacy

The developer, CareATC, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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