Canvas Credit Union 4+

I don’t usually leave reviews but this update is trash. I hate how everything is so large to where there’s no privacy, and the Zelle link doesn’t work. You have to agree to terms & conditions but every time I hit ‘agree’ it just keeps refreshing to the top of the document. Pls fix these issues. We hate it here 😓

Everything has been really great with the app for a long time until recently. I opened it up and I was logged out. Couldn’t log back in with my face had to reset my password and get back into the app. Now, even after logging in with Face ID, Apple randomly log me out and send me back to the main login screen. it happened after I logged in to see transfers and as soon as I’m on the trans page, I just randomly logged out and I have to start all over again. it’s really annoying. Refresh the screen and see your updated balance. When I transfer money from my wife’s account to mine, in order to see the updated amounts. I have to exit out of the app completely reopen re-log in and then I can see it. It’s super annoying.

I got roped into dealing with this credit union because the dealer where I purchased my vehicle uses them exclusively. Everything is difficult with this financial institution because they seem to be stuck with 1993 technology. Linking my other accounts to make payments doesn’t work, their automated voice system is a joke, to name a couple. I had to set up a checking account and direct deposit with this “not a bank” just to make payments on my auto loan. To make additional payments I have to call in and they don’t give you a confirmation number to document the payment because they don’t have that functionality with their technology. What?! They are the most ghetto, behind the times, bare bones financial institution I have ever seen. I have dealt with many credit unions and never seen one so awful.